Updown.io

updown.io is a HTTP(S)/TCP/ICMP monitoring service which checks periodically the URL you want and reports back any anomaly, be it downtime, bad response, degraded performance or even broken SSL certificate.

Integrate the Updown.io API with the Zendesk API

Setup the Updown.io API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Updown.io and Zendesk remarkably fast. Free for developers.

Create Ticket with Zendesk API on New Down Alert (Instant) from Updown.io API
Updown.io + Zendesk
 
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Create Ticket with Zendesk API on New Event (Instant) from Updown.io API
Updown.io + Zendesk
 
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Create Ticket with Zendesk API on SSL Expiration (Instant) from Updown.io API
Updown.io + Zendesk
 
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Delete Ticket with Zendesk API on New Down Alert (Instant) from Updown.io API
Updown.io + Zendesk
 
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Delete Ticket with Zendesk API on New Event (Instant) from Updown.io API
Updown.io + Zendesk
 
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New Down Alert (Instant) from the Updown.io API

Emit new event when a website check reports as down. See the documentation

 
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New Event (Instant) from the Updown.io API

Emit new event when a new webhook event occurs. See the documentation

 
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SSL Expiration (Instant) from the Updown.io API

Emit new event when an SSL certificate expiration is detected See the documentation

 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of Updown.io

The Updown.io API allows you to interact programmatically with your website monitoring service. With this API, you can automate uptime checks, retrieve the status of your websites, manage checks, receive downtime alerts, and gather performance metrics. Integrating the Updown.io API with Pipedream enables you to create automated workflows that can respond to events, monitor services continuously, and connect with other apps to trigger actions based on the health and performance of your websites.

Connect Updown.io

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    updown_io: {
      type: "app",
      app: "updown_io",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://updown.io/api/nodes`,
      params: {
        "api-key": `${this.updown_io.$auth.api_key}`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})