Truss
Shockingly simple client requests. Truss is the easiest way for CPAs, EAs and Accountants to securely request and organize client documents.
Integrate the Truss API with the Zendesk API
Setup the Truss API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Truss and Zendesk remarkably fast. Free for developers.
Popular Truss and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Truss#
The Truss API enables automation and integration of project management functionalities. With Truss, you can manage tasks, projects, and resources within your organization by automating workflows and connecting to other services. By leveraging Pipedream's capabilities, you can create complex automations that respond to events in Truss, manipulate data, and trigger actions in other apps, all without the need to manage infrastructure.
Connect Truss#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
truss: {
type: "app",
app: "truss",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://app2.gettruss.io/api/v1/users`,
headers: {
Authorization: `Bearer ${this.truss.$auth.api_key}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})