TrackingTime

The best TimeTracking app for productive freelancers and teams. Bring your Productivity to the next level!

Integrate the TrackingTime API with the Zendesk API

Setup the TrackingTime API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate TrackingTime and Zendesk remarkably fast. Free for developers.

Start Tracking Time with TrackingTime API on New Ticket (Instant) from Zendesk API
Zendesk + TrackingTime
 
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Start Tracking Time with TrackingTime API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + TrackingTime
 
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Start Tracking Time with TrackingTime API on Ticket Closed (Instant) from Zendesk API
Zendesk + TrackingTime
 
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Start Tracking Time with TrackingTime API on Ticket Pending (Instant) from Zendesk API
Zendesk + TrackingTime
 
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Start Tracking Time with TrackingTime API on Ticket Solved (Instant) from Zendesk API
Zendesk + TrackingTime
 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
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Start Tracking Time with the TrackingTime API

Start tracking time of a task. See the documentation

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Stop Tracking Time with the TrackingTime API

Stop tracking time of a task. See the documentation

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of TrackingTime

The TrackingTime API enables the automation of time tracking, task management, and reporting processes. In Pipedream, you can use this API to create powerful workflows that connect TrackingTime with other apps to streamline productivity, enhance project management, and generate insights on time allocation. Automate tasks based on project activities, sync time entries with calendars, or trigger notifications based on tracked time data.

Connect TrackingTime

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    trackingtime: {
      type: "app",
      app: "trackingtime",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.trackingtime.co/api/v4/users`,
      auth: {
        username: `API_TOKEN`,
        password: `${this.trackingtime.$auth.app_password}`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})