Temi

Temi is an audio transcription service that uses computers to transcribe English audio or video into text. We also offer rich editing tools that you can use to annotate and edit your transcripts.

Integrate the Temi API with the Zendesk API

Setup the Temi API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Temi and Zendesk remarkably fast. Free for developers.

Create Ticket with Zendesk API on New Transcript from Temi API
Temi + Zendesk
 
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Delete Ticket with Zendesk API on New Transcript from Temi API
Temi + Zendesk
 
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Submit Transcription Job with Temi API on New Ticket (Instant) from Zendesk API
Zendesk + Temi
 
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Submit Transcription Job with Temi API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + Temi
 
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Submit Transcription Job with Temi API on Ticket Closed (Instant) from Zendesk API
Zendesk + Temi
 
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New Transcript from the Temi API

Emit new event when a new transcript is created.

 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Submit Transcription Job with the Temi API

Submits a job passing a media URL. See the docs.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of Temi

Temi API offers automated transcription services, converting audio and video files into text. With Pipedream's robust platform, you can exploit Temi's capabilities to activate a myriad of automated workflows, from transcribing meeting recordings for easy reference to triggering tasks based on the presence of keywords in transcribed text. The real power lies in connecting these transcriptions to other services for further analysis, archiving, or even real-time alerting.

Connect Temi

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    temi: {
      type: "app",
      app: "temi",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.temi.com/v1/account`,
      headers: {
        Authorization: `Bearer ${this.temi.$auth.api_key}`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})