Integrate the Teamwork Desk API with the Slack API

Setup the Teamwork Desk API trigger to run a workflow which integrates with the Slack API. Pipedream's integration platform allows you to integrate Teamwork Desk and Slack remarkably fast. Free for developers.

Popular Ways to Connect Teamwork Desk with Slack#

Create Customer with Teamwork Desk API on New Message In Channels (Instant) from Slack API

Slack + Teamwork Desk

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Create Ticket with Teamwork Desk API on New Message In Channels (Instant) from Slack API

Slack + Teamwork Desk

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Reply To Ticket with Teamwork Desk API on New Message In Channels (Instant) from Slack API

Slack + Teamwork Desk

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Update Customer with Teamwork Desk API on New Message In Channels (Instant) from Slack API

Slack + Teamwork Desk

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Update Ticket with Teamwork Desk API on New Message In Channels (Instant) from Slack API

Slack + Teamwork Desk

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Popular Teamwork Desk and Slack Triggers#

New Message In Channels (Instant) from the Slack API

Emit new event when a new message is posted to one or more channels

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New Customer Created from the Teamwork Desk API

Emit new event when a new customer is created.

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New Customer Reply from the Teamwork Desk API

Emit new event when a customer reply.

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New Ticket Created from the Teamwork Desk API

Emit new event when a new ticket is created.

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New Channel Created (Instant) from the Slack API

Emit new event when a new channel is created.

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Popular Teamwork Desk and Slack Actions#

Create Customer with the Teamwork Desk API

Create a new customer See the documentation

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Create Ticket with the Teamwork Desk API

Create a new ticket See the documentation

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Send Message to a Public Channel with the Slack API

Send a message to a public channel and customize the name and avatar of the bot that posts the message. See postMessage or scheduleMessage docs here

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Send Message to a Private Channel with the Slack API

Send a message to a private channel and customize the name and avatar of the bot that posts the message. See postMessage or scheduleMessage docs here

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Send a Direct Message with the Slack API

Send a direct message to a single user. See postMessage or scheduleMessage docs here

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Overview of Teamwork Desk#

The Teamwork Desk API provides the means to programmatically access and manipulate customer support ticket data. By integrating it with Pipedream, you can automate ticketing workflows, streamline customer interactions, and connect support data with other business tools. Whether syncing tickets to a CRM, setting up custom alerts, or generating reports, the API's capabilities allow for a variety of automations to enhance support operations.

Connect Teamwork Desk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    teamwork_desk: {
      type: "app",
      app: "teamwork_desk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.teamwork_desk.$auth.domain}/me.json`,
      headers: {
        Authorization: `Bearer ${this.teamwork_desk.$auth.oauth_access_token}`,
        "Accept": `application/json`,
      },
    })
  },
})

Overview of Slack#

The Pipedream Slack app enables you to build event-driven workflows that interact with the Slack API. Once you authorize the Pipedream app's access to your workspace, you can use Pipedream workflows to perform common Slack actions or write your own code against the Slack API.

The Pipedream Slack app is not a typical app. You don't interact with it directly as a bot, and it doesn't add custom functionality to your workspace out of the box. It makes it easier to automate anything you'd typically use the Slack API for, using Pipedream workflows.

Automate posting updates to your team channels
Create a bot to answer common questions
Integrate with your existing tools and services
And much more!

Connect Slack#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    slack: {
      type: "app",
      app: "slack",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://slack.com/api/users.profile.get`,
      headers: {
        Authorization: `Bearer ${this.slack.$auth.oauth_access_token}`,
      },
    })
  },
})

Community Posts#

Airtable Webhooks with Slack + Pipedream

We love Airtable here at Pipedream. But Airtable lacks one killer feature — webhooks. We took advantage of Airtable’s Slack notifications and built a way to send webhooks to an HTTP endpoint every time a record is created or updated in a base. It takes 10 minutes to setup and it’s free.