Integrate the Teamwork Desk API with the ServiceNow API

Setup the Teamwork Desk API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate Teamwork Desk and ServiceNow remarkably fast. Free for developers.

Popular Ways to Connect Teamwork Desk with ServiceNow#

Create Table Record with ServiceNow API on New Customer Created from Teamwork Desk API

Teamwork Desk + ServiceNow

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Create Table Record with ServiceNow API on New Customer Reply from Teamwork Desk API

Teamwork Desk + ServiceNow

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Create Table Record with ServiceNow API on New Ticket Created from Teamwork Desk API

Teamwork Desk + ServiceNow

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Get Table Record By SysId with ServiceNow API on New Customer Created from Teamwork Desk API

Teamwork Desk + ServiceNow

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Get Table Record By SysId with ServiceNow API on New Customer Reply from Teamwork Desk API

Teamwork Desk + ServiceNow

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Popular Teamwork Desk and ServiceNow Triggers#

New Customer Created from the Teamwork Desk API

Emit new event when a new customer is created.

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New Customer Reply from the Teamwork Desk API

Emit new event when a customer reply.

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New Ticket Created from the Teamwork Desk API

Emit new event when a new ticket is created.

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Popular Teamwork Desk and ServiceNow Actions#

Create Customer with the Teamwork Desk API

Create a new customer See the documentation

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Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Create Ticket with the Teamwork Desk API

Create a new ticket See the documentation

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

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Overview of Teamwork Desk#

The Teamwork Desk API provides the means to programmatically access and manipulate customer support ticket data. By integrating it with Pipedream, you can automate ticketing workflows, streamline customer interactions, and connect support data with other business tools. Whether syncing tickets to a CRM, setting up custom alerts, or generating reports, the API's capabilities allow for a variety of automations to enhance support operations.

Connect Teamwork Desk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    teamwork_desk: {
      type: "app",
      app: "teamwork_desk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.teamwork_desk.$auth.domain}/me.json`,
      headers: {
        Authorization: `Bearer ${this.teamwork_desk.$auth.oauth_access_token}`,
        "Accept": `application/json`,
      },
    })
  },
})

Overview of ServiceNow#

The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})