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Teamwork Desk

Ticketing system designed to easily manage customer queries, saving you time and money.

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Twilio SendGrid

Integrate the Teamwork Desk API with the Twilio SendGrid API

Setup the Teamwork Desk API trigger to run a workflow which integrates with the Twilio SendGrid API. Pipedream's integration platform allows you to integrate Teamwork Desk and Twilio SendGrid remarkably fast. Free for developers.

Popular Ways to Connect Teamwork Desk with Twilio SendGrid

Add Email to Global Suppression with Twilio SendGrid API on New Customer Created from Teamwork Desk API
Teamwork Desk + Twilio SendGrid
 
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Add Email to Global Suppression with Twilio SendGrid API on New Customer Reply from Teamwork Desk API
Teamwork Desk + Twilio SendGrid
 
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Add Email to Global Suppression with Twilio SendGrid API on New Ticket Created from Teamwork Desk API
Teamwork Desk + Twilio SendGrid
 
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Add or Update Contact with Twilio SendGrid API on New Customer Created from Teamwork Desk API
Teamwork Desk + Twilio SendGrid
 
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Add or Update Contact with Twilio SendGrid API on New Customer Reply from Teamwork Desk API
Teamwork Desk + Twilio SendGrid
 
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Popular Teamwork Desk and Twilio SendGrid Triggers

New Customer Created from the Teamwork Desk API

Emit new event when a new customer is created.

 
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New Customer Reply from the Teamwork Desk API

Emit new event when a customer reply.

 
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New Ticket Created from the Teamwork Desk API

Emit new event when a new ticket is created.

 
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New Contact from the Twilio SendGrid API

Emit new event when a new contact is created

 
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New Events (Instant) from the Twilio SendGrid API

Emit new event when any of the specified SendGrid events is received

 
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Popular Teamwork Desk and Twilio SendGrid Actions

Create Customer with the Teamwork Desk API

Create a new customer See the documentation

 
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Add Email to Global Suppression with the Twilio SendGrid API

Allows you to add one or more email addresses to the global suppressions group. See the docs here

 
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Create Ticket with the Teamwork Desk API

Create a new ticket See the documentation

 
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Add or Update Contact with the Twilio SendGrid API

Adds or updates a contact. See the docs here

 
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Create Contact List with the Twilio SendGrid API

Allows you to create a new contact list. See the docs here

 
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Overview of Teamwork Desk

The Teamwork Desk API provides the means to programmatically access and manipulate customer support ticket data. By integrating it with Pipedream, you can automate ticketing workflows, streamline customer interactions, and connect support data with other business tools. Whether syncing tickets to a CRM, setting up custom alerts, or generating reports, the API's capabilities allow for a variety of automations to enhance support operations.

Connect Teamwork Desk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    teamwork_desk: {
      type: "app",
      app: "teamwork_desk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.teamwork_desk.$auth.domain}/me.json`,
      headers: {
        Authorization: `Bearer ${this.teamwork_desk.$auth.oauth_access_token}`,
        "Accept": `application/json`,
      },
    })
  },
})

Overview of Twilio SendGrid

The Twilio SendGrid API opens up a world of possibilities for email automation, enabling you to send emails efficiently and track their performance. With this API, you can programmatically create and send personalized email campaigns, manage contacts, and parse inbound emails for data extraction. When you harness the power of Pipedream, you can connect SendGrid to hundreds of other apps to automate workflows, such as triggering email notifications based on specific actions, syncing email stats with your analytics, or handling incoming emails to create tasks or tickets.

Connect Twilio SendGrid

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    sendgrid: {
      type: "app",
      app: "sendgrid",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.sendgrid.com/v3/user/account`,
      headers: {
        Authorization: `Bearer ${this.sendgrid.$auth.api_key}`,
      },
    })
  },
})

Community Posts

How Our Family Uses SMS and Smart Picture Frames to Connect During Remote Holidays
How Our Family Uses SMS and Smart Picture Frames to Connect During Remote Holidays
Two days before Thanksgiving, I decided to put together a simple way for our family to share pictures, because we couldn’t be together in person. The idea: smart photo frames that everyone could text pictures to. Here’s how I got it working. tldr; A Pipedream workflow parses SMS messages sent to a Twilio phone number, extracting the pictures and then using SendGrid to email them to the dedicated email addresses used by our Pix-Star photo frames.
Pipedream, Inc. — San Francisco, CA
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