Teamwork Desk

Ticketing system designed to easily manage customer queries, saving you time and money.

Integrate the Teamwork Desk API with the Salesforce (REST API) API

Setup the Teamwork Desk API trigger to run a workflow which integrates with the Salesforce (REST API) API. Pipedream's integration platform allows you to integrate Teamwork Desk and Salesforce (REST API) remarkably fast. Free for developers.

Add Contact to Campaign with Salesforce (REST API) API on New Customer Created from Teamwork Desk API
Teamwork Desk + Salesforce (REST API)
 
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Add Contact to Campaign with Salesforce (REST API) API on New Customer Reply from Teamwork Desk API
Teamwork Desk + Salesforce (REST API)
 
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Add Contact to Campaign with Salesforce (REST API) API on New Ticket Created from Teamwork Desk API
Teamwork Desk + Salesforce (REST API)
 
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Add Lead to Campaign with Salesforce (REST API) API on New Customer Created from Teamwork Desk API
Teamwork Desk + Salesforce (REST API)
 
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Add Lead to Campaign with Salesforce (REST API) API on New Customer Reply from Teamwork Desk API
Teamwork Desk + Salesforce (REST API)
 
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New Customer Created from the Teamwork Desk API

Emit new event when a new customer is created.

 
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New Customer Reply from the Teamwork Desk API

Emit new event when a customer reply.

 
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New Ticket Created from the Teamwork Desk API

Emit new event when a new ticket is created.

 
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New Deleted Record (Instant, of Selectable Type) from the Salesforce (REST API) API

Emit new event immediately after a record of arbitrary object type (selected as an input parameter by the user) is deleted

 
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New Deleted Record (of Selectable Type) from the Salesforce (REST API) API

Emit new event (at regular intervals) when a record of arbitrary object type (selected as an input parameter by the user) is deleted. See the docs for more information.

 
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Create Customer with the Teamwork Desk API

Create a new customer See the documentation

 
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Add Contact to Campaign with the Salesforce (REST API) API

Adds an existing contact to an existing campaign. See Event SObject and Create Record

 
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Create Ticket with the Teamwork Desk API

Create a new ticket See the documentation

 
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Add Lead to Campaign with the Salesforce (REST API) API

Adds an existing lead to an existing campaign. See Event SObject and Create Record

 
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Convert SOAP XML Object to JSON with the Salesforce (REST API) API

Converts a SOAP XML Object received from Salesforce to JSON

 
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Overview of Teamwork Desk

The Teamwork Desk API provides the means to programmatically access and manipulate customer support ticket data. By integrating it with Pipedream, you can automate ticketing workflows, streamline customer interactions, and connect support data with other business tools. Whether syncing tickets to a CRM, setting up custom alerts, or generating reports, the API's capabilities allow for a variety of automations to enhance support operations.

Connect Teamwork Desk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    teamwork_desk: {
      type: "app",
      app: "teamwork_desk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.teamwork_desk.$auth.domain}/me.json`,
      headers: {
        Authorization: `Bearer ${this.teamwork_desk.$auth.oauth_access_token}`,
        "Accept": `application/json`,
      },
    })
  },
})

Overview of Salesforce (REST API)

The Salesforce (REST API) provides a powerful platform for creating and managing customer relationships with a wide array of features like data manipulation, querying, and complex automation. With Pipedream's serverless execution, you can create workflows that automate your sales processes, sync data with other platforms, enhance customer engagement, and trigger actions based on specific events. Dive into Salesforce data, streamline lead management, track customer interactions, and push or pull data to or from Salesforce seamlessly.

Connect Salesforce (REST API)

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    salesforce_rest_api: {
      type: "app",
      app: "salesforce_rest_api",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.salesforce_rest_api.$auth.instancetype}/services/oauth2/userinfo`,
      headers: {
        Authorization: `Bearer ${this.salesforce_rest_api.$auth.oauth_access_token}`,
      },
    })
  },
})