Teamwork Desk

Ticketing system designed to easily manage customer queries, saving you time and money.

Integrate the Teamwork Desk API with the OpenAI (ChatGPT) API

Setup the Teamwork Desk API trigger to run a workflow which integrates with the OpenAI (ChatGPT) API. Pipedream's integration platform allows you to integrate Teamwork Desk and OpenAI (ChatGPT) remarkably fast. Free for developers.

Chat with OpenAI (ChatGPT) API on New Customer Created from Teamwork Desk API
Teamwork Desk + OpenAI (ChatGPT)
 
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Chat with OpenAI (ChatGPT) API on New Customer Reply from Teamwork Desk API
Teamwork Desk + OpenAI (ChatGPT)
 
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Chat with OpenAI (ChatGPT) API on New Ticket Created from Teamwork Desk API
Teamwork Desk + OpenAI (ChatGPT)
 
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Summarize Text with OpenAI (ChatGPT) API on New Customer Created from Teamwork Desk API
Teamwork Desk + OpenAI (ChatGPT)
 
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Summarize Text with OpenAI (ChatGPT) API on New Customer Reply from Teamwork Desk API
Teamwork Desk + OpenAI (ChatGPT)
 
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New Customer Created from the Teamwork Desk API

Emit new event when a new customer is created.

 
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New Customer Reply from the Teamwork Desk API

Emit new event when a customer reply.

 
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New Ticket Created from the Teamwork Desk API

Emit new event when a new ticket is created.

 
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New File Created from the OpenAI (ChatGPT) API

Emit new event when a new file is created in OpenAI. See the documentation

 
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New Fine Tuning Job Created from the OpenAI (ChatGPT) API

Emit new event when a new fine-tuning job is created in OpenAI. See the documentation

 
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Create Customer with the Teamwork Desk API

Create a new customer See the documentation

 
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Chat with the OpenAI (ChatGPT) API

The Chat API, using the gpt-3.5-turbo or gpt-4 model. See docs here

 
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Create Ticket with the Teamwork Desk API

Create a new ticket See the documentation

 
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Summarize Text with the OpenAI (ChatGPT) API

Summarizes text using the Chat API

 
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Classify Items into Categories with the OpenAI (ChatGPT) API

Classify items into specific categories using the Chat API

 
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Overview of Teamwork Desk

The Teamwork Desk API provides the means to programmatically access and manipulate customer support ticket data. By integrating it with Pipedream, you can automate ticketing workflows, streamline customer interactions, and connect support data with other business tools. Whether syncing tickets to a CRM, setting up custom alerts, or generating reports, the API's capabilities allow for a variety of automations to enhance support operations.

Connect Teamwork Desk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    teamwork_desk: {
      type: "app",
      app: "teamwork_desk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.teamwork_desk.$auth.domain}/me.json`,
      headers: {
        Authorization: `Bearer ${this.teamwork_desk.$auth.oauth_access_token}`,
        "Accept": `application/json`,
      },
    })
  },
})

Overview of OpenAI (ChatGPT)

OpenAI provides a suite of powerful AI models through its API, enabling developers to integrate advanced natural language processing and generative capabilities into their applications. Here’s an overview of the services offered by OpenAI's API:

Use Python or Node.js code to make fully authenticated API requests with your OpenAI account:

Connect OpenAI (ChatGPT)

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    openai: {
      type: "app",
      app: "openai",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.openai.com/v1/models`,
      headers: {
        Authorization: `Bearer ${this.openai.$auth.api_key}`,
      },
    })
  },
})