Teamwork Desk

Ticketing system designed to easily manage customer queries, saving you time and money.

Integrate the Teamwork Desk API with the Node API

Setup the Teamwork Desk API trigger to run a workflow which integrates with the Node API. Pipedream's integration platform allows you to integrate Teamwork Desk and Node remarkably fast. Free for developers.

Run Node Code with Node API on New Customer Created from Teamwork Desk API
Teamwork Desk + Node
 
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Run Node Code with Node API on New Customer Reply from Teamwork Desk API
Teamwork Desk + Node
 
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Run Node Code with Node API on New Ticket Created from Teamwork Desk API
Teamwork Desk + Node
 
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New Customer Created from the Teamwork Desk API

Emit new event when a new customer is created.

 
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New Customer Reply from the Teamwork Desk API

Emit new event when a customer reply.

 
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New Ticket Created from the Teamwork Desk API

Emit new event when a new ticket is created.

 
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Create Customer with the Teamwork Desk API

Create a new customer See the documentation

 
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Run Node Code with the Node API

Write custom Node.js code and use any of the 400k+ npm packages available. Refer to the Pipedream Node docs to learn more.

 
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Create Ticket with the Teamwork Desk API

Create a new ticket See the documentation

 
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Reply To Ticket with the Teamwork Desk API

Reply to a specific ticket See the documentation

 
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Update Customer with the Teamwork Desk API

Update a specific customer See the documentation

 
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Overview of Teamwork Desk

The Teamwork Desk API provides the means to programmatically access and manipulate customer support ticket data. By integrating it with Pipedream, you can automate ticketing workflows, streamline customer interactions, and connect support data with other business tools. Whether syncing tickets to a CRM, setting up custom alerts, or generating reports, the API's capabilities allow for a variety of automations to enhance support operations.

Connect Teamwork Desk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    teamwork_desk: {
      type: "app",
      app: "teamwork_desk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.teamwork_desk.$auth.domain}/me.json`,
      headers: {
        Authorization: `Bearer ${this.teamwork_desk.$auth.oauth_access_token}`,
        "Accept": `application/json`,
      },
    })
  },
})

Overview of Node

Develop, run and deploy your Node.js code in Pipedream workflows, using it between no-code steps, with connected accounts, or integrate Data Stores and File Stores.

This includes installing NPM packages, within your code without having to manage a package.json file or running npm install.

Below is an example of installing the axios package in a Pipedream Node.js code step. Pipedream imports the axios package, performs the API request, and shares the response with subsequent workflow steps:

Connect Node

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// To use previous step data, pass the `steps` object to the run() function
export default defineComponent({
  async run({ steps, $ }) {
    // Return data to use it in future steps
    return steps.trigger.event
  },
})

Community Posts

Automate checking a ticket system's availability with Node.js and Pipedream
Automate checking a ticket system's availability with Node.js and Pipedream
How I used Node.js and Pipedream to automatically scrape a ticket booking site and notify me if availability had changed.