Teamwork Desk

Ticketing system designed to easily manage customer queries, saving you time and money.

Integrate the Teamwork Desk API with the AWS API

Setup the Teamwork Desk API trigger to run a workflow which integrates with the AWS API. Pipedream's integration platform allows you to integrate Teamwork Desk and AWS remarkably fast. Free for developers.

Create Customer with Teamwork Desk API on New Scheduled Tasks from AWS API
AWS + Teamwork Desk
 
Try it
Create Customer with Teamwork Desk API on New SNS Messages from AWS API
AWS + Teamwork Desk
 
Try it
Create Ticket with Teamwork Desk API on New Scheduled Tasks from AWS API
AWS + Teamwork Desk
 
Try it
Create Ticket with Teamwork Desk API on New SNS Messages from AWS API
AWS + Teamwork Desk
 
Try it
Reply To Ticket with Teamwork Desk API on New Scheduled Tasks from AWS API
AWS + Teamwork Desk
 
Try it
New Scheduled Tasks from the AWS API

Creates a Step Function State Machine to publish a message to an SNS topic at a specific timestamp. The SNS topic delivers the message to this Pipedream source, and the source emits it as a new event.

 
Try it
New SNS Messages from the AWS API

Creates an SNS topic in your AWS account. Messages published to this topic are emitted from the Pipedream source.

 
Try it
New Customer Created from the Teamwork Desk API

Emit new event when a new customer is created.

 
Try it
New Inbound SES Emails from the AWS API

The source subscribes to all emails delivered to a specific domain configured in AWS SES. When an email is sent to any address at the domain, this event source emits that email as a formatted event. These events can trigger a Pipedream workflow and can be consumed via SSE or REST API.

 
Try it
New Customer Reply from the Teamwork Desk API

Emit new event when a customer reply.

 
Try it
Create Customer with the Teamwork Desk API

Create a new customer See the documentation

 
Try it
Create Ticket with the Teamwork Desk API

Create a new ticket See the documentation

 
Try it
CloudWatch Logs - Put Log Event with the AWS API

Uploads a log event to the specified log stream. See docs

 
Try it
DynamoDB - Create Table with the AWS API

Creates a new table to your account. See docs

 
Try it
Reply To Ticket with the Teamwork Desk API

Reply to a specific ticket See the documentation

 
Try it

Overview of Teamwork Desk

The Teamwork Desk API provides the means to programmatically access and manipulate customer support ticket data. By integrating it with Pipedream, you can automate ticketing workflows, streamline customer interactions, and connect support data with other business tools. Whether syncing tickets to a CRM, setting up custom alerts, or generating reports, the API's capabilities allow for a variety of automations to enhance support operations.

Connect Teamwork Desk

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    teamwork_desk: {
      type: "app",
      app: "teamwork_desk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.teamwork_desk.$auth.domain}/me.json`,
      headers: {
        Authorization: `Bearer ${this.teamwork_desk.$auth.oauth_access_token}`,
        "Accept": `application/json`,
      },
    })
  },
})

Overview of AWS

The AWS API unlocks endless possibilities for automation with Pipedream. With this powerful combo, you can manage your AWS services and resources, automate deployment workflows, process data, and react to events across your AWS infrastructure. Pipedream offers a serverless platform for creating workflows triggered by various events that can execute AWS SDK functions, making it an efficient tool to integrate, automate, and orchestrate tasks across AWS services and other apps.

Connect AWS

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
import AWS from 'aws-sdk'

export default defineComponent({
  props: {
    aws: {
      type: "app",
      app: "aws",
    }
  },
  async run({steps, $}) {
    const { accessKeyId, secretAccessKey } = this.aws.$auth
    
    /* Now, pass the accessKeyId and secretAccessKey to the constructor for your desired service. For example:
    
    const dynamodb = new AWS.DynamoDB({
      accessKeyId, 
      secretAccessKey,
      region: 'us-east-1',
    })
    
    */
  },
})