Integrate the Teamwork Desk API with the Amazon SES API

Setup the Teamwork Desk API trigger to run a workflow which integrates with the Amazon SES API. Pipedream's integration platform allows you to integrate Teamwork Desk and Amazon SES remarkably fast. Free for developers.

Popular Ways to Connect Teamwork Desk with Amazon SES#

Create Email Template with Amazon SES API on New Customer Created from Teamwork Desk API

Teamwork Desk + Amazon SES

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Create Email Template with Amazon SES API on New Customer Reply from Teamwork Desk API

Teamwork Desk + Amazon SES

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Create Email Template with Amazon SES API on New Ticket Created from Teamwork Desk API

Teamwork Desk + Amazon SES

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Get Email Template with Amazon SES API on New Customer Created from Teamwork Desk API

Teamwork Desk + Amazon SES

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Get Email Template with Amazon SES API on New Customer Reply from Teamwork Desk API

Teamwork Desk + Amazon SES

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Popular Teamwork Desk and Amazon SES Triggers#

New Customer Created from the Teamwork Desk API

Emit new event when a new customer is created.

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New Customer Reply from the Teamwork Desk API

Emit new event when a customer reply.

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New Ticket Created from the Teamwork Desk API

Emit new event when a new ticket is created.

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Popular Teamwork Desk and Amazon SES Actions#

Create Customer with the Teamwork Desk API

Create a new customer See the documentation

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Create Email Template with the Amazon SES API

Create a HTML or a plain text email template. See the docs

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Create Ticket with the Teamwork Desk API

Create a new ticket See the documentation

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Get Email Template with the Amazon SES API

Get an email template. See the docs

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Send Email with the Amazon SES API

Send an email using Amazon SES. Supports simple email messaging. See the docs

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Overview of Teamwork Desk#

The Teamwork Desk API provides the means to programmatically access and manipulate customer support ticket data. By integrating it with Pipedream, you can automate ticketing workflows, streamline customer interactions, and connect support data with other business tools. Whether syncing tickets to a CRM, setting up custom alerts, or generating reports, the API's capabilities allow for a variety of automations to enhance support operations.

Connect Teamwork Desk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    teamwork_desk: {
      type: "app",
      app: "teamwork_desk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.teamwork_desk.$auth.domain}/me.json`,
      headers: {
        Authorization: `Bearer ${this.teamwork_desk.$auth.oauth_access_token}`,
        "Accept": `application/json`,
      },
    })
  },
})

Overview of Amazon SES#

Amazon Simple Email Service (SES) is a powerful cloud-based email sending service designed to help digital marketers and application developers send marketing, notification, and transactional emails. With the SES API, you can reliably send emails at scale, manage sender reputations, view email sending statistics, and maintain a high deliverability rate. Leveraging Pipedream's capabilities, you can integrate SES seamlessly into serverless workflows, automate email responses based on triggers from other apps, and analyze the effectiveness of your email campaigns by connecting to data analytics platforms.

Connect Amazon SES#

module.exports = defineComponent({
  props: {
    amazon_ses: {
      type: "app",
      app: "amazon_ses",
    }
  },
  async run({steps, $}) {
    const AWS = require("aws-sdk")
    const { accessKeyId, secretAccessKey } = this.amazon_ses.$auth
    
    const ses = new AWS.SES({
      accessKeyId, 
      secretAccessKey,
      region: 'us-east-1',
    })
    
    const sesParams = {
      Destination: {
        ToAddresses: ["<your email here>"],
      }, 
      Message: {
        Body: {
          Html: {
            Charset: "UTF-8", 
            Data: "<h1>This is a test</h1>",
          }, 
            Text: {
            Charset: "UTF-8", 
            Data: "This is a test",
          }
        }, 
        Subject: {
          Charset: "UTF-8", 
          Data: "Test email",
        }
      },
      Source: "<your from address here", 
    };
    
    this.resp = await ses.sendEmail(sesParams).promise()
  },
})