Teamdeck
Teamdeck is an employee-focused complete resource management solution for agencies and software houses. Schedule your teams, track their time and vacations in one tool
Integrate the Teamdeck API with the Zendesk API
Setup the Teamdeck API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Teamdeck and Zendesk remarkably fast. Free for developers.
Popular Teamdeck and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Teamdeck#
Teamdeck offers a versatile API that allows you to manage and automate aspects of resource management, like booking, time tracking, and reporting. With the Teamdeck API on Pipedream, you can create custom workflows to connect Teamdeck’s resource scheduling capabilities with other apps to streamline project management, automate timesheet collection, monitor team availability, and generate analytics. It's perfect for managers who want to optimize their team's productivity and for teams who aim to improve their operational workflows.
Connect Teamdeck#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
teamdeck: {
type: "app",
app: "teamdeck",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.teamdeck.io/v1/bookings`,
headers: {
"X-Api-Key": `${this.teamdeck.$auth.api_key}`,
"Content-Type": `application/json`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})