tawk.to

Monitor and chat with the visitors on your website, respond to support tickets, organize contacts and create a help center to empower customers to help themselves.

Integrate the tawk.to API with the Twilio SendGrid API

Setup the tawk.to API trigger to run a workflow which integrates with the Twilio SendGrid API. Pipedream's integration platform allows you to integrate tawk.to and Twilio SendGrid remarkably fast. Free for developers.

Add Email to Global Suppression with Twilio SendGrid API on Chat Ended (Instant) from tawk.to API
tawk.to + Twilio SendGrid
 
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Add Email to Global Suppression with Twilio SendGrid API on New Chat Started (Instant) from tawk.to API
tawk.to + Twilio SendGrid
 
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Add Email to Global Suppression with Twilio SendGrid API on New Ticket (Instant) from tawk.to API
tawk.to + Twilio SendGrid
 
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Add or Update Contact with Twilio SendGrid API on Chat Ended (Instant) from tawk.to API
tawk.to + Twilio SendGrid
 
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Add or Update Contact with Twilio SendGrid API on New Chat Started (Instant) from tawk.to API
tawk.to + Twilio SendGrid
 
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Chat Ended (Instant) from the tawk.to API

Emit new event when a chat ends, usually after 90-150 seconds of inactivity

 
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New Chat Started (Instant) from the tawk.to API

Emit new event when the first message in a chat is sent by a visitor or agent.

 
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New Ticket (Instant) from the tawk.to API

Emit new event when a new ticket is created.

 
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New Contact from the Twilio SendGrid API

Emit new event when a new contact is created

 
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New Events (Instant) from the Twilio SendGrid API

Emit new event when any of the specified SendGrid events is received

 
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Add Email to Global Suppression with the Twilio SendGrid API

Allows you to add one or more email addresses to the global suppressions group. See the docs here

 
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Add or Update Contact with the Twilio SendGrid API

Adds or updates a contact. See the docs here

 
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Create Contact List with the Twilio SendGrid API

Allows you to create a new contact list. See the docs here

 
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Delete Blocks with the Twilio SendGrid API

Allows you to delete all email addresses on your blocks list. See the docs here

 
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Delete Bounces with the Twilio SendGrid API

Allows you to delete all emails on your bounces list. See the docs here

 
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Overview of tawk.to

The tawk.to API lets you interact with the tawk.to live chat platform programmatically. Using Pipedream, you can connect tawk.to to a variety of other apps and services to automate notifications, sync chat data, and enhance customer support operations. You can trigger workflows on new messages, follow up on conversations, extract chat transcripts, or link chat events to CRM systems, issue trackers, or databases—all in real-time.

Connect tawk.to

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    tawk_to: {
      type: "app",
      app: "tawk_to",
    }
  },
  async run({steps, $}) {
    const data = {
      "type": `business`,
    }
    return await axios($, {
      method: "post",
      url: `https://api.tawk.to/v1/property.list`,
      headers: {
        "Content-Type": `application/json`,
      },
      auth: {
        username: `${this.tawk_to.$auth.api_key}`,
        password: `f`,
      },
      data,
    })
  },
})

Overview of Twilio SendGrid

The Twilio SendGrid API opens up a world of possibilities for email automation, enabling you to send emails efficiently and track their performance. With this API, you can programmatically create and send personalized email campaigns, manage contacts, and parse inbound emails for data extraction. When you harness the power of Pipedream, you can connect SendGrid to hundreds of other apps to automate workflows, such as triggering email notifications based on specific actions, syncing email stats with your analytics, or handling incoming emails to create tasks or tickets.

Connect Twilio SendGrid

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    sendgrid: {
      type: "app",
      app: "sendgrid",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.sendgrid.com/v3/user/account`,
      headers: {
        Authorization: `Bearer ${this.sendgrid.$auth.api_key}`,
      },
    })
  },
})

Community Posts

How Our Family Uses SMS and Smart Picture Frames to Connect During Remote Holidays
How Our Family Uses SMS and Smart Picture Frames to Connect During Remote Holidays
Two days before Thanksgiving, I decided to put together a simple way for our family to share pictures, because we couldn’t be together in person. The idea: smart photo frames that everyone could text pictures to. Here’s how I got it working. tldr; A Pipedream workflow parses SMS messages sent to a Twilio phone number, extracting the pictures and then using SendGrid to email them to the dedicated email addresses used by our Pix-Star photo frames.