tawk.to

Monitor and chat with the visitors on your website, respond to support tickets, organize contacts and create a help center to empower customers to help themselves.

Integrate the tawk.to API with the Salesforce (REST API) API

Setup the tawk.to API trigger to run a workflow which integrates with the Salesforce (REST API) API. Pipedream's integration platform allows you to integrate tawk.to and Salesforce (REST API) remarkably fast. Free for developers.

Add Contact to Campaign with Salesforce (REST API) API on Chat Ended (Instant) from tawk.to API
tawk.to + Salesforce (REST API)
 
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Add Contact to Campaign with Salesforce (REST API) API on New Chat Started (Instant) from tawk.to API
tawk.to + Salesforce (REST API)
 
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Add Contact to Campaign with Salesforce (REST API) API on New Ticket (Instant) from tawk.to API
tawk.to + Salesforce (REST API)
 
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Add Lead to Campaign with Salesforce (REST API) API on Chat Ended (Instant) from tawk.to API
tawk.to + Salesforce (REST API)
 
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Add Lead to Campaign with Salesforce (REST API) API on New Chat Started (Instant) from tawk.to API
tawk.to + Salesforce (REST API)
 
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Chat Ended (Instant) from the tawk.to API

Emit new event when a chat ends, usually after 90-150 seconds of inactivity

 
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New Chat Started (Instant) from the tawk.to API

Emit new event when the first message in a chat is sent by a visitor or agent.

 
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New Ticket (Instant) from the tawk.to API

Emit new event when a new ticket is created.

 
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New Deleted Record (Instant, of Selectable Type) from the Salesforce (REST API) API

Emit new event immediately after a record of arbitrary object type (selected as an input parameter by the user) is deleted

 
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New Deleted Record (of Selectable Type) from the Salesforce (REST API) API

Emit new event (at regular intervals) when a record of arbitrary object type (selected as an input parameter by the user) is deleted. See the docs for more information.

 
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Add Contact to Campaign with the Salesforce (REST API) API

Adds an existing contact to an existing campaign. See Event SObject and Create Record

 
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Add Lead to Campaign with the Salesforce (REST API) API

Adds an existing lead to an existing campaign. See Event SObject and Create Record

 
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Convert SOAP XML Object to JSON with the Salesforce (REST API) API

Converts a SOAP XML Object received from Salesforce to JSON

 
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Create Account with the Salesforce (REST API) API

Creates a Salesforce account, representing an individual account, which is an organization or person involved with your business (such as customers, competitors, and partners). See Account SObject and Create Record

 
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Create Attachment with the Salesforce (REST API) API

Creates an attachment, which represents a file that a User has uploaded and attached to a parent object. See Attachment SObject and Create Record

 
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Overview of tawk.to

The tawk.to API lets you interact with the tawk.to live chat platform programmatically. Using Pipedream, you can connect tawk.to to a variety of other apps and services to automate notifications, sync chat data, and enhance customer support operations. You can trigger workflows on new messages, follow up on conversations, extract chat transcripts, or link chat events to CRM systems, issue trackers, or databases—all in real-time.

Connect tawk.to

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    tawk_to: {
      type: "app",
      app: "tawk_to",
    }
  },
  async run({steps, $}) {
    const data = {
      "type": `business`,
    }
    return await axios($, {
      method: "post",
      url: `https://api.tawk.to/v1/property.list`,
      headers: {
        "Content-Type": `application/json`,
      },
      auth: {
        username: `${this.tawk_to.$auth.api_key}`,
        password: `f`,
      },
      data,
    })
  },
})

Overview of Salesforce (REST API)

The Salesforce (REST API) provides a powerful platform for creating and managing customer relationships with a wide array of features like data manipulation, querying, and complex automation. With Pipedream's serverless execution, you can create workflows that automate your sales processes, sync data with other platforms, enhance customer engagement, and trigger actions based on specific events. Dive into Salesforce data, streamline lead management, track customer interactions, and push or pull data to or from Salesforce seamlessly.

Connect Salesforce (REST API)

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    salesforce_rest_api: {
      type: "app",
      app: "salesforce_rest_api",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.salesforce_rest_api.$auth.instancetype}/services/oauth2/userinfo`,
      headers: {
        Authorization: `Bearer ${this.salesforce_rest_api.$auth.oauth_access_token}`,
      },
    })
  },
})