tawk.to

Monitor and chat with the visitors on your website, respond to support tickets, organize contacts and create a help center to empower customers to help themselves.

Integrate the tawk.to API with the MongoDB API

Setup the tawk.to API trigger to run a workflow which integrates with the MongoDB API. Pipedream's integration platform allows you to integrate tawk.to and MongoDB remarkably fast. Free for developers.

Create New Document with MongoDB API on Chat Ended (Instant) from tawk.to API
tawk.to + MongoDB
 
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Create New Document with MongoDB API on New Chat Started (Instant) from tawk.to API
tawk.to + MongoDB
 
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Create New Document with MongoDB API on New Ticket (Instant) from tawk.to API
tawk.to + MongoDB
 
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Delete a Document with MongoDB API on Chat Ended (Instant) from tawk.to API
tawk.to + MongoDB
 
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Delete a Document with MongoDB API on New Chat Started (Instant) from tawk.to API
tawk.to + MongoDB
 
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Chat Ended (Instant) from the tawk.to API

Emit new event when a chat ends, usually after 90-150 seconds of inactivity

 
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New Chat Started (Instant) from the tawk.to API

Emit new event when the first message in a chat is sent by a visitor or agent.

 
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New Ticket (Instant) from the tawk.to API

Emit new event when a new ticket is created.

 
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New Collection from the MongoDB API

Emit new an event when a new collection is added to a database

 
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New Database from the MongoDB API

Emit new an event when a new database is added

 
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Create New Document with the MongoDB API

Create a new document in a collection of your choice. See the docs here

 
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Delete a Document with the MongoDB API

Delete a single document by ID. See the docs here

 
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Execute Aggregation with the MongoDB API

Execute an aggregation pipeline on a MongoDB collection. See the documentation

 
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Find Document with the MongoDB API

Finds a document by a query filter. See the documentation

 
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Find Document by Id with the MongoDB API

Retrieves a single document by ID. See the docs here

 
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Overview of tawk.to

The tawk.to API lets you interact with the tawk.to live chat platform programmatically. Using Pipedream, you can connect tawk.to to a variety of other apps and services to automate notifications, sync chat data, and enhance customer support operations. You can trigger workflows on new messages, follow up on conversations, extract chat transcripts, or link chat events to CRM systems, issue trackers, or databases—all in real-time.

Connect tawk.to

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    tawk_to: {
      type: "app",
      app: "tawk_to",
    }
  },
  async run({steps, $}) {
    const data = {
      "type": `business`,
    }
    return await axios($, {
      method: "post",
      url: `https://api.tawk.to/v1/property.list`,
      headers: {
        "Content-Type": `application/json`,
      },
      auth: {
        username: `${this.tawk_to.$auth.api_key}`,
        password: `f`,
      },
      data,
    })
  },
})

Overview of MongoDB

The MongoDB API provides powerful capabilities to interact with a MongoDB database, allowing you to perform CRUD (Create, Read, Update, Delete) operations, manage databases, and execute sophisticated queries. With Pipedream, you can harness these abilities to automate tasks, sync data across various apps, and react to events in real-time. It’s a combo that’s particularly potent for managing data workflows, syncing application states, or triggering actions based on changes to your data.

Connect MongoDB

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import mongodb from 'mongodb'

export default defineComponent({
  props: {
    mongodb: {
      type: "app",
      app: "mongodb",
    },
    collection: {
      type: "string"
    },
    filter: {
      type: "object"
    }
  },
  async run({steps, $}) {
    const MongoClient = mongodb.MongoClient
    
    const {
      database,
      hostname,
      username,
      password,
    } = this.mongodb.$auth
    
    const url = `mongodb+srv://${username}:${password}@${hostname}/test?retryWrites=true&w=majority`
    const client = await MongoClient.connect(url, { 
      useNewUrlParser: true, 
      useUnifiedTopology: true 
    })
    
    const db = client.db(database)

    const results = await db.collection(this.collection).find(this.filter).toArray();
    $.export('results', results);
    
    await client.close()
  },
})