Tapform

Turn your website into a lead generating machine with forms.

Integrate the Tapform API with the Zendesk API

Setup the Tapform API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Tapform and Zendesk remarkably fast. Free for developers.

Create Ticket with Zendesk API on New Lead Added from Tapform API
Tapform + Zendesk
 
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Delete Ticket with Zendesk API on New Lead Added from Tapform API
Tapform + Zendesk
 
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Update Ticket with Zendesk API on New Lead Added from Tapform API
Tapform + Zendesk
 
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New Lead Added from the Tapform API

Emit new event when a lead is added to Tapform.

 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of Tapform

The Tapform API furnishes a way to automate and integrate form data handling in Pipedream's serverless environment. With it, you can manipulate form submissions, manage user data, and connect forms to other services for complex workflows. This opens endless possibilities to streamline data collection processes, react in real-time to user submissions, and connect form data to more than 500+ apps available on Pipedream.

Connect Tapform

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    tapform: {
      type: "app",
      app: "tapform",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://apimvp.tapform.io/api/leads/zapier-leads`,
      headers: {
        "tapform-api-key": `${this.tapform.$auth.api_key}`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})