Swell
Swell is the most powerful headless ecommerce platform for modern brands, startups, and agencies.
Integrate the Swell API with the Zendesk API
Setup the Swell API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Swell and Zendesk remarkably fast. Free for developers.
Popular Swell and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Swell#
The Swell API is like a Swiss Army knife for e-commerce platforms, giving you the power to twist, shape, and scale your online store. Within Pipedream's serverless environment, you can automate actions like syncing new orders to your CRM, updating inventory in real-time, or even crafting personalized marketing campaigns based on customer behavior. With triggers, actions, and the ability to combine Swell with a myriad of other apps, Pipedream turns the Swell API into a potent tool for e-commerce automation.
Connect Swell#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
swell: {
type: "app",
app: "swell",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.swell.$auth.store_id}:${this.swell.$auth.secret_key}@api.swell.store/products`,
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})