SurveyCTO
SurveyCTO is the most reliable, secure, and scalable mobile data collection platform for researchers and professionals working in offline settings.
Integrate the SurveyCTO API with the Zendesk API
Setup the SurveyCTO API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate SurveyCTO and Zendesk remarkably fast. Free for developers.
Popular SurveyCTO and Zendesk Triggers#
Emit new event each time a new form submission is received in SurveyCTO. See the documentation. Note: The role of the authenticated user must "Allow server API access".
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Overview of SurveyCTO#
The SurveyCTO API enables automated interactions with SurveyCTO services, a platform focusing on data collection and organization for research and survey projects. With this API, you can seamlessly retrieve, push, and manage survey data. Integrating SurveyCTO with Pipedream opens a realm of possibilities for automating data workflows, such as triggering actions based on new survey submissions, syncing collected data with other databases or apps, or even automating reports and notifications.
Connect SurveyCTO#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
surveycto: {
type: "app",
app: "surveycto",
}
},
async run({steps, $}) {
// Please replace {{your_form_id}} with a valid form ID for testing.
return await axios($, {
url: `https://${this.surveycto.$auth.servername}.surveycto.com/api/v2/forms/data/wide/json/{{your_form_id}}`,
auth: {
username: `${this.surveycto.$auth.email}`,
password: `${this.surveycto.$auth.password}`,
},
params: {
date: `0`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})