Survey2Connect
Your Gateway to Stellar Customer Experience.
Integrate the Survey2Connect API with the Zendesk API
Setup the Survey2Connect API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Survey2Connect and Zendesk remarkably fast. Free for developers.
Popular Survey2Connect and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Survey2Connect#
The Survey2Connect API grants you the power to automate and integrate your survey data with ease. With this API on Pipedream, you can streamline survey logistics, responses, and analytics, making your data work harder for you. Fetch survey results, manage contacts, and trigger actions in real-time as responses come in. It's a dynamic way to connect feedback with your existing tools and workflows.
Connect Survey2Connect#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
survey2connect: {
type: "app",
app: "survey2connect",
}
},
async run({steps, $}) {
return await axios($, {
method: "post",
url: `https://${this.survey2connect.$auth.environment}.survey2connect.com/v2/api/tickets`,
headers: {
"x-api-key": `${this.survey2connect.$auth.api_key}`,
"Content-Type": `application/json`,
},
data: {}
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})