Integrate the Spotlightr API with the Zendesk API

Setup the Spotlightr API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Spotlightr and Zendesk remarkably fast. Free for developers.

Popular Ways to Connect Spotlightr with Zendesk#

Create Ticket with Zendesk API on New Video View from Spotlightr API

Spotlightr + Zendesk

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Create Video with Spotlightr API on New Ticket (Instant) from Zendesk API

Zendesk + Spotlightr

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Create Video with Spotlightr API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Spotlightr

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Create Video with Spotlightr API on Ticket Closed (Instant) from Zendesk API

Zendesk + Spotlightr

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Create Video with Spotlightr API on Ticket Pending (Instant) from Zendesk API

Zendesk + Spotlightr

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Popular Spotlightr and Zendesk Triggers#

New Video View from the Spotlightr API

Emit new event when a specific video is viewed by a user.

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Popular Spotlightr and Zendesk Actions#

Create Video with the Spotlightr API

Create a video in an application. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Delete Videos with the Spotlightr API

Delete videos from your account. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Spotlightr#

The Spotlightr API provides a platform for users to interact with their Spotlightr video content and analytics programmatically. Using Pipedream, you can automate various tasks such as uploading videos, managing video settings, and retrieving video analytics. This empowers you to integrate video-related workflows into your business processes, enhance content management, and gain insights from video engagement data, all through serverless workflows.

Connect Spotlightr#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    spotlightr: {
      type: "app",
      app: "spotlightr",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.spotlightr.com/api/videos`,
      params: {
        vooKey: `${this.spotlightr.$auth.api_key}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})