Integrate the SmartSuite API with the ServiceNow API

Setup the SmartSuite API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate SmartSuite and ServiceNow remarkably fast. Free for developers.

Popular SmartSuite and ServiceNow Actions#

Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

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Update Table Record with the ServiceNow API

Updates the specified record with the name-value pairs included in the request body.

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Overview of SmartSuite#

The SmartSuite API offers a way to streamline work by automating tasks, managing data, and integrating with other services. Within Pipedream, you can leverage this API to create workflows that react to events in SmartSuite, manipulate data within SmartSuite, or synchronize data between SmartSuite and other apps. This could range from updating project statuses, to aggregating data for reports, to syncing contacts across platforms.

Connect SmartSuite#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    smartsuite: {
      type: "app",
      app: "smartsuite",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      method: "post",
      url: `https://app.smartsuite.com/api/v1/applications/{replace_with_solution_id}/records/list/`,
      headers: {
        "Authorization": `Token ${this.smartsuite.$auth.api_token}`,
        "ACCOUNT-ID": `${this.smartsuite.$auth.account_id}`,
        "Content-Type": `application/json`,
      },
      params: {
        offset: `0`,
        limit: `3`,
      },
    })
  },
})

Overview of ServiceNow#

The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})