Small Improvements

Simple and intuitive performance feedback.

Integrate the Small Improvements API with the Zendesk API

Setup the Small Improvements API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Small Improvements and Zendesk remarkably fast. Free for developers.

Create Meeting Notes with Small Improvements API on New Ticket (Instant) from Zendesk API
Zendesk + Small Improvements
 
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Create Meeting Notes with Small Improvements API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + Small Improvements
 
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Create Meeting Notes with Small Improvements API on Ticket Closed (Instant) from Zendesk API
Zendesk + Small Improvements
 
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Create Meeting Notes with Small Improvements API on Ticket Pending (Instant) from Zendesk API
Zendesk + Small Improvements
 
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Create Meeting Notes with Small Improvements API on Ticket Solved (Instant) from Zendesk API
Zendesk + Small Improvements
 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
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Create Meeting Notes with the Small Improvements API

Create meeting notes in Small Improvements. See the documentation

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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List All Users with the Small Improvements API

List all users from Small Improvements. See the documentation

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of Small Improvements

The Small Improvements API allows for the automation of feedback, performance reviews, and goals within your organization. It enables interaction with Small Improvements' features, such as requesting feedback, managing users, and reviewing objectives. With Pipedream, you can harness this API to create seamless workflows that trigger actions across various applications, reacting to events in real-time, processing data, and automating repetitive tasks without writing any code.

Connect Small Improvements

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    small_improvements: {
      type: "app",
      app: "small_improvements",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.small-improvements.com/api/v2/users/me`,
      headers: {
        Authorization: `Bearer ${this.small_improvements.$auth.api_token}`,
        "Accept": `application/json`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})