Simplesat
Simplesat is a survey tool that makes it easy for any business to collect, analyze and publish customer feedback.
Integrate the Simplesat API with the Zendesk API
Setup the Simplesat API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Simplesat and Zendesk remarkably fast. Free for developers.
Popular Simplesat and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Overview of Simplesat#
The Simplesat API allows you to automate and integrate customer feedback workflows directly with your other business processes. With this API, you can seamlessly gather customer satisfaction ratings, Net Promoter Scores, and firsthand testimonials. You can trigger actions based on feedback, sync data to CRM or support tools, and analyze customer sentiment in real-time.
Connect Simplesat#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
simplesat: {
type: "app",
app: "simplesat",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.simplesat.io/api/answers/`,
headers: {
"X-Simplesat-Token": `${this.simplesat.$auth.api_key}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})