Shipday

Making Local Deliveries Easy Globally - Powering Local E-commerce.

Integrate the Shipday API with the Zendesk API

Setup the Shipday API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Shipday and Zendesk remarkably fast. Free for developers.

Create Shipping Order with Shipday API on New Ticket (Instant) from Zendesk API
Zendesk + Shipday
 
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Create Shipping Order with Shipday API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + Shipday
 
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Create Shipping Order with Shipday API on Ticket Closed (Instant) from Zendesk API
Zendesk + Shipday
 
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Create Shipping Order with Shipday API on Ticket Pending (Instant) from Zendesk API
Zendesk + Shipday
 
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Create Shipping Order with Shipday API on Ticket Solved (Instant) from Zendesk API
Zendesk + Shipday
 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
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Create Shipping Order with the Shipday API

Creates a new shipping order. See the documentation

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of Shipday

The Shipday API lets you manage and automate delivery operations seamlessly. By integrating with Pipedream, you can orchestrate workflows that trigger from various events, sync data between services, and automate notifications or order tracking. With Pipedream's serverless platform, you can craft custom workflows that react in real-time to changes in delivery statuses, new order placements, or updates from other integrated services. This flexibility allows businesses to enhance their delivery processes, improve customer communication, and streamline operations.

Connect Shipday

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    shipday: {
      type: "app",
      app: "shipday",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.shipday.com/orders`,
      headers: {
        "Accept": `application/json`,
        "Authorization": `Basic ${this.shipday.$auth.api_key}`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})