Integrate the shipcloud API with the Zendesk API

Setup the shipcloud API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate shipcloud and Zendesk remarkably fast. Free for developers.

Popular Ways to Connect shipcloud with Zendesk#

Create Shipment Quote with shipcloud API on New Ticket (Instant) from Zendesk API

Zendesk + shipcloud

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Create Shipment Quote with shipcloud API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + shipcloud

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Create Shipment Quote with shipcloud API on Ticket Closed (Instant) from Zendesk API

Zendesk + shipcloud

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Create Shipment Quote with shipcloud API on Ticket Pended (Instant) from Zendesk API

Zendesk + shipcloud

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Create Shipment Quote with shipcloud API on Ticket Solved (Instant) from Zendesk API

Zendesk + shipcloud

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Popular shipcloud and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Shipment Status from the shipcloud API

Emit new event for shipment status changes See docs here

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Popular shipcloud and Zendesk Actions#

Create Shipment with the shipcloud API

Create a shipment See docs here

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Shipment Quote with the shipcloud API

Create a shipment quote See docs here

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Get Shipment Info with the shipcloud API

Retrieve details for a shipment See docs here

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Overview of shipcloud#

Shipcloud is a shipping service provider API that streamlines parcel shipping processes for businesses of all sizes. With Shipcloud, you can access multiple carriers, compare shipping rates, create shipping labels, track parcels, and handle returns within a single interface. Utilizing this API on Pipedream enables automation of shipping workflows, leading to efficient and scalable logistics operations.

Connect shipcloud#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    shipcloud: {
      type: "app",
      app: "shipcloud",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.shipcloud.io/v1/me`,
      auth: {
        username: `${this.shipcloud.$auth.api_key}`,
        password: ``,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})