Seven

Professional solutions for your SMS sending and receiving. Online, via API, by email or directly in your app.

Integrate the Seven API with the Zendesk API

Setup the Seven API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Seven and Zendesk remarkably fast. Free for developers.

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of Seven

The Seven API offers tools to augment business communications by providing powerful messaging capabilities. With Pipedream, you can harness these features to create custom, automated workflows that trigger on events, process data, and interact with other apps. Imagine sending personalized SMS campaigns, automating customer support responses, or syncing communication data with CRM platforms. Pipedream's serverless platform allows you to build these integrations with ease, tapping into a wide range of pre-built connectors or using HTTP requests to interact with the Seven API directly.

Connect Seven

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    seven: {
      type: "app",
      app: "seven",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://oauth.sms77.io/me`,
      headers: {
        Authorization: `Bearer ${this.seven.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})