Integrate the Sendbird API with the ServiceNow API

Setup the Sendbird API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate Sendbird and ServiceNow remarkably fast. Free for developers.

Popular Sendbird and ServiceNow Actions#

List messages with the Sendbird API

Retrieves a list of past messages of a specific channel. See the docs here

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Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Send message with the Sendbird API

Sends a message to a channel. See the docs here

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

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Overview of Sendbird#

The Sendbird API provides programmatic access to advanced chat features, enabling the creation and management of in-app messaging for community forums, customer support, or any other chat-based interaction. By leveraging the Sendbird API on Pipedream, you can automate user management, message and channel handling, and event tracking. Pipedream's serverless platform simplifies these automations, offering a way to integrate chat functionalities with other services, trigger workflows from chat events, and handle real-time data processing without writing extensive infrastructure code.

Connect Sendbird#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    sendbird: {
      type: "app",
      app: "sendbird",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://gate.sendbird.com/api/v2/applications`,
      headers: {
        "SENDBIRDORGANIZATIONAPITOKEN": `${this.sendbird.$auth.organization_api_key}`,
        "Content-Type": `application/json`,
      },
    })
  },
})

Overview of ServiceNow#

The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})