Sendbird
SendBird is messaging-as-a-service. We provide the client SDK and the backend for your app enabling communication among your users.
Go to siteSendbird API Integrations
Build and run workflows using the Sendbird API. Use 1000s of source-available triggers and actions across 2,000+ apps. Or write custom code to integrate any app or API in seconds.
Overview#
The Sendbird API provides programmatic access to advanced chat features, enabling the creation and management of in-app messaging for community forums, customer support, or any other chat-based interaction. By leveraging the Sendbird API on Pipedream, you can automate user management, message and channel handling, and event tracking. Pipedream's serverless platform simplifies these automations, offering a way to integrate chat functionalities with other services, trigger workflows from chat events, and handle real-time data processing without writing extensive infrastructure code.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
sendbird: {
type: "app",
app: "sendbird",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://gate.sendbird.com/api/v2/applications`,
headers: {
"SENDBIRDORGANIZATIONAPITOKEN": `${this.sendbird.$auth.organization_api_key}`,
"Content-Type": `application/json`,
},
})
},
})
Choose an API to Connect with Sendbird API#
1-24of2,000+apps by most popular
Example Use Cases#
Sync Chat Users with CRM: Automatically sync new user registrations from Sendbird to a Customer Relationship Management (CRM) system like Salesforce. When a user signs up in Sendbird, a workflow triggers that adds or updates the user's information in Salesforce, ensuring customer records are always up-to-date.
Moderate Chat Content: Implement real-time chat moderation by connecting Sendbird with a content moderation service like WebPurify. Each message sent within Sendbird can trigger a Pipedream workflow, which then passes the message to WebPurify for review. If the message is flagged, take action such as notifying moderators, deleting the message, or suspending the user.
Aggregate Chat Metrics: Collect and visualize chat analytics by sending conversation data from Sendbird to a dashboard tool like Google Sheets or Data Studio. Use Pipedream workflows to capture message counts, user engagement metrics, or support response times, then push that data into the dashboard app for real-time reporting and insights.
Popular Sendbird Actions#
Retrieves a list of past messages of a specific channel. See the docs here
Authentication#
Sendbird uses API keys for authentication. When you connect your Sendbird account, Pipedream securely stores the keys so you can easily authenticate to Sendbird APIs in both code and no-code steps.
To connect Sendbird, you will need to provide two keys.
- In your organization's settings, please locate and copy your Organization API Key located in Settings the top-right corner under API Key.
- Please navigate to the app that you have created, under "Applications" >> "Settings" >> "API Tokens", please copy your Master API Token.
Learn more at Sendbird API documentation