Screendesk
Making customer support teams more productive.
Integrate the Screendesk API with the Zoho CRM API
Setup the Screendesk API trigger to run a workflow which integrates with the Zoho CRM API. Pipedream's integration platform allows you to integrate Screendesk and Zoho CRM remarkably fast. Free for developers.
Popular Screendesk and Zoho CRM Triggers#
Emit new event when a new recording is created is sent or received.
Emits an event each time a new contact is created in Zoho CRM
Emit new events each time a new module/record is created in Zoho CRM
Popular Screendesk and Zoho CRM Actions#
Converts a Lead into a Contact or an Account. See the documentation
Downloads an attachment file from Zoho CRM, saves it in the temporary file system and exports the file path for use in a future step.
Overview of Screendesk#
The Screendesk API lets you automate customer support tasks directly within your apps or websites. Imagine streamlining interactions like ticket creation, response tracking, and support analytics. With Pipedream, you can easily craft workflows that interact with the Screendesk API to enhance customer support efficiency, trigger actions based on ticket status, or synchronize support data with other tools.
Connect Screendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
screendesk: {
type: "app",
app: "screendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://app.screendesk.io/api/v1/me`,
headers: {
Authorization: `Bearer ${this.screendesk.$auth.api_token}`,
"Accept": `application/json`,
},
})
},
})
Overview of Zoho CRM#
The Zoho CRM API enables the manipulation and retrieval of data within Zoho CRM, a platform for managing your sales, marketing, support, and inventory in a single system. Leveraging this on Pipedream, you can automate tasks like syncing contacts, updating lead statuses, or creating custom CRM operations that trigger actions in other apps. Pipedream's serverless platform allows for real-time data processing, transforming, and orchestrating workflows that respond to events in Zoho CRM with minimal latency.
Connect Zoho CRM#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zoho_crm: {
type: "app",
app: "zoho_crm",
}
},
async run({steps, $}) {
return await axios($, {
url: `${this.zoho_crm.$auth.api_domain}/crm/v2/users?type=CurrentUser`,
headers: {
"Authorization": `Zoho-oauthtoken ${this.zoho_crm.$auth.oauth_access_token}`,
},
})
},
})