Integrate the Screendesk API with the ServiceNow API

Setup the Screendesk API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate Screendesk and ServiceNow remarkably fast. Free for developers.

Popular Ways to Connect Screendesk with ServiceNow#

Create Table Record with ServiceNow API on New Recording from Screendesk API

Screendesk + ServiceNow

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Get Table Record By SysId with ServiceNow API on New Recording from Screendesk API

Screendesk + ServiceNow

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Get Table Records with ServiceNow API on New Recording from Screendesk API

Screendesk + ServiceNow

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Update Table Record with ServiceNow API on New Recording from Screendesk API

Screendesk + ServiceNow

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Popular Screendesk and ServiceNow Triggers#

New Recording from the Screendesk API

Emit new event when a new recording is created is sent or received.

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Popular Screendesk and ServiceNow Actions#

Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Retrieve A Recording with the Screendesk API

Get a specific recording See the documentation

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

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Update Table Record with the ServiceNow API

Updates the specified record with the name-value pairs included in the request body.

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Overview of Screendesk#

The Screendesk API lets you automate customer support tasks directly within your apps or websites. Imagine streamlining interactions like ticket creation, response tracking, and support analytics. With Pipedream, you can easily craft workflows that interact with the Screendesk API to enhance customer support efficiency, trigger actions based on ticket status, or synchronize support data with other tools.

Connect Screendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    screendesk: {
      type: "app",
      app: "screendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.screendesk.io/api/v1/me`,
      headers: {
        Authorization: `Bearer ${this.screendesk.$auth.api_token}`,
        "Accept": `application/json`,
      },
    })
  },
})

Overview of ServiceNow#

The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})