Screendesk

Making customer support teams more productive.

Integrate the Screendesk API with the MongoDB API

Setup the Screendesk API trigger to run a workflow which integrates with the MongoDB API. Pipedream's integration platform allows you to integrate Screendesk and MongoDB remarkably fast. Free for developers.

Create New Document with MongoDB API on New Recording from Screendesk API
Screendesk + MongoDB
 
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Delete a Document with MongoDB API on New Recording from Screendesk API
Screendesk + MongoDB
 
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Find Document by Id with MongoDB API on New Recording from Screendesk API
Screendesk + MongoDB
 
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Retrieve A Recording with Screendesk API on New Collection from MongoDB API
MongoDB + Screendesk
 
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Retrieve A Recording with Screendesk API on New Database from MongoDB API
MongoDB + Screendesk
 
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New Recording from the Screendesk API

Emit new event when a new recording is created is sent or received.

 
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New Collection from the MongoDB API

Emit new an event when a new collection is added to a database

 
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New Database from the MongoDB API

Emit new an event when a new database is added

 
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New Document from the MongoDB API

Emit new an event when a new document is added to a collection

 
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New Field in Document from the MongoDB API

Emit new an event when a new field is added to a document

 
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Create New Document with the MongoDB API

Create a new document in a collection of your choice. See the docs here

 
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Retrieve A Recording with the Screendesk API

Get a specific recording See the documentation

 
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Delete a Document with the MongoDB API

Delete a single document by ID. See the docs here

 
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Find Document by Id with the MongoDB API

Retrieves a single document by ID. See the docs here

 
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Search Documents with the MongoDB API

Search for specific documents or return all documents. See the docs here

 
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Overview of Screendesk

The Screendesk API lets you automate customer support tasks directly within your apps or websites. Imagine streamlining interactions like ticket creation, response tracking, and support analytics. With Pipedream, you can easily craft workflows that interact with the Screendesk API to enhance customer support efficiency, trigger actions based on ticket status, or synchronize support data with other tools.

Connect Screendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    screendesk: {
      type: "app",
      app: "screendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.screendesk.io/api/v1/me`,
      headers: {
        Authorization: `Bearer ${this.screendesk.$auth.api_token}`,
        "Accept": `application/json`,
      },
    })
  },
})

Overview of MongoDB

The MongoDB API provides powerful capabilities to interact with a MongoDB database, allowing you to perform CRUD (Create, Read, Update, Delete) operations, manage databases, and execute sophisticated queries. With Pipedream, you can harness these abilities to automate tasks, sync data across various apps, and react to events in real-time. It’s a combo that’s particularly potent for managing data workflows, syncing application states, or triggering actions based on changes to your data.

Connect MongoDB

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import mongodb from 'mongodb'

export default defineComponent({
  props: {
    mongodb: {
      type: "app",
      app: "mongodb",
    },
    collection: {
      type: "string"
    },
    filter: {
      type: "object"
    }
  },
  async run({steps, $}) {
    const MongoClient = mongodb.MongoClient
    
    const {
      database,
      hostname,
      username,
      password,
    } = this.mongodb.$auth
    
    const url = `mongodb+srv://${username}:${password}@${hostname}/test?retryWrites=true&w=majority`
    const client = await MongoClient.connect(url, { 
      useNewUrlParser: true, 
      useUnifiedTopology: true 
    })
    
    const db = client.db(database)

    const results = await db.collection(this.collection).find(this.filter).toArray();
    $.export('results', results);
    
    await client.close()
  },
})