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Making customer support teams more productive.

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Microsoft Teams

Integrate the Screendesk API with the Microsoft Teams API

Setup the Screendesk API trigger to run a workflow which integrates with the Microsoft Teams API. Pipedream's integration platform allows you to integrate Screendesk and Microsoft Teams remarkably fast. Free for developers.

Popular Ways to Connect Screendesk with Microsoft Teams

Create Channel with Microsoft Teams API on New Recording from Screendesk API
Screendesk + Microsoft Teams
 
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List Channels with Microsoft Teams API on New Recording from Screendesk API
Screendesk + Microsoft Teams
 
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List Shifts with Microsoft Teams API on New Recording from Screendesk API
Screendesk + Microsoft Teams
 
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Retrieve A Recording with Screendesk API on New Channel from Microsoft Teams API
Microsoft Teams + Screendesk
 
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Retrieve A Recording with Screendesk API on New Channel Message from Microsoft Teams API
Microsoft Teams + Screendesk
 
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Popular Screendesk and Microsoft Teams Triggers

New Recording from the Screendesk API

Emit new event when a new recording is created is sent or received.

 
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New Channel from the Microsoft Teams API

Emit new event when a new channel is created within a team

 
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New Channel Message from the Microsoft Teams API

Emit new event when a new message is posted in a channel

 
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New Chat from the Microsoft Teams API

Emit new event when a new chat is created

 
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New Chat Message from the Microsoft Teams API

Emit new event when a new message is received in a chat

 
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Popular Screendesk and Microsoft Teams Actions

Create Channel with the Microsoft Teams API

Create a new channel in Microsoft Teams. See the docs here

 
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Retrieve A Recording with the Screendesk API

Get a specific recording See the documentation

 
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List Channels with the Microsoft Teams API

Lists all channels in a Microsoft Team. See the docs here

 
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List Shifts with the Microsoft Teams API

Get the list of shift instances for a team. See the documentation

 
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Send Channel Message with the Microsoft Teams API

Send a message to a team's channel. See the docs here

 
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Overview of Screendesk

The Screendesk API lets you automate customer support tasks directly within your apps or websites. Imagine streamlining interactions like ticket creation, response tracking, and support analytics. With Pipedream, you can easily craft workflows that interact with the Screendesk API to enhance customer support efficiency, trigger actions based on ticket status, or synchronize support data with other tools.

Connect Screendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    screendesk: {
      type: "app",
      app: "screendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.screendesk.io/api/v1/me`,
      headers: {
        Authorization: `Bearer ${this.screendesk.$auth.api_token}`,
        "Accept": `application/json`,
      },
    })
  },
})

Overview of Microsoft Teams

The Microsoft Teams API on Pipedream allows you to automate tasks, streamline communication, and integrate with other services to enhance the functionality of Teams as a collaboration hub. With this API, you can send messages to channels, orchestrate complex workflows based on Teams events, and manage Teams' settings programmatically.

Connect Microsoft Teams

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    microsoft_teams: {
      type: "app",
      app: "microsoft_teams",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://graph.microsoft.com/v1.0/me`,
      headers: {
        Authorization: `Bearer ${this.microsoft_teams.$auth.oauth_access_token}`,
      },
    })
  },
})
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