SalesLens

Optimize Call Center Performance with AI-Driven Quality Monitoring

Integrate the SalesLens API with the Zoho CRM API

Setup the SalesLens API trigger to run a workflow which integrates with the Zoho CRM API. Pipedream's integration platform allows you to integrate SalesLens and Zoho CRM remarkably fast. Free for developers.

Upload Conversation Recording with SalesLens API on New Contact (Instant) from Zoho CRM API
Zoho CRM + SalesLens
 
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Upload Conversation Recording with SalesLens API on New Event (Instant) from Zoho CRM API
Zoho CRM + SalesLens
 
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Upload Conversation Recording with SalesLens API on New Lead (Instant) from Zoho CRM API
Zoho CRM + SalesLens
 
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Upload Conversation Recording with SalesLens API on New Module Entry (Instant) from Zoho CRM API
Zoho CRM + SalesLens
 
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Upload Conversation Recording with SalesLens API on New or Updated Contact (Instant) from Zoho CRM API
Zoho CRM + SalesLens
 
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New Contact (Instant) from the Zoho CRM API

Emits an event each time a new contact is created in Zoho CRM

 
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New Event (Instant) from the Zoho CRM API

Emit new custom events from Zoho CRM

 
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New Lead (Instant) from the Zoho CRM API

Emits an event each time a new lead is created in Zoho CRM

 
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New Module Entry (Instant) from the Zoho CRM API

Emit new events each time a new module/record is created in Zoho CRM

 
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New or Updated Contact (Instant) from the Zoho CRM API

Emits an event each time a new contact is created or updated in Zoho CRM

 
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Upload Conversation Recording with the SalesLens API

Uploads a conversation recording. See the documentation

 
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Convert Lead with the Zoho CRM API

Converts a Lead into a Contact or an Account. See the documentation

 
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Upload Conversation Transcription with the SalesLens API

Uploads a transcript of the conversation. See the documentation

 
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Create Object with the Zoho CRM API

Create a new object/module entry. See the documentation

 
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Download Attachment with the Zoho CRM API

Downloads an attachment file from Zoho CRM, saves it in the temporary file system and exports the file path for use in a future step.

 
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Overview of SalesLens

SalesLens is an analytics platform designed to help you understand and engage with your customers. By analyzing customer interactions, SalesLens provides insights that can lead to more effective sales strategies and improved customer engagement. With the SalesLens API, you can access customer data, manage accounts, and trigger personalized actions based on customer behavior. In Pipedream, you can leverage this capability to create automated workflows that respond to data events in real-time, integrate with other apps, or process large datasets asynchronously.

Connect SalesLens

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    saleslens: {
      type: "app",
      app: "saleslens",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.saleslens.io/api/access_token/employees`,
      headers: {
        "Authorization": `${this.saleslens.$auth.api_token}`,
        "Content-Type": `application/json`,
      },
    })
  },
})

Overview of Zoho CRM

The Zoho CRM API enables the manipulation and retrieval of data within Zoho CRM, a platform for managing your sales, marketing, support, and inventory in a single system. Leveraging this on Pipedream, you can automate tasks like syncing contacts, updating lead statuses, or creating custom CRM operations that trigger actions in other apps. Pipedream's serverless platform allows for real-time data processing, transforming, and orchestrating workflows that respond to events in Zoho CRM with minimal latency.

Connect Zoho CRM

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zoho_crm: {
      type: "app",
      app: "zoho_crm",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.zoho_crm.$auth.api_domain}/crm/v2/users?type=CurrentUser`,
      headers: {
        "Authorization": `Zoho-oauthtoken ${this.zoho_crm.$auth.oauth_access_token}`,
      },
    })
  },
})