SalesLens
Optimize Call Center Performance with AI-Driven Quality Monitoring
Integrate the SalesLens API with the Slack API
Setup the SalesLens API trigger to run a workflow which integrates with the Slack API. Pipedream's integration platform allows you to integrate SalesLens and Slack remarkably fast. Free for developers.
Popular Ways to Connect SalesLens with Slack#
Popular SalesLens and Slack Triggers#
Emit new event when a new message is posted to one or more channels
Emit new event when a message was posted in a direct message channel
Emit new events on new Slack interactivity events sourced from Block Kit interactive elements, Slash commands, or Shortcuts.
Emit new event when a username or specific keyword is mentioned in a channel
Popular SalesLens and Slack Actions#
Uploads a conversation recording. See the documentation
Uploads a transcript of the conversation. See the documentation
Send a message to a public channel and customize the name and avatar of the bot that posts the message. See postMessage or scheduleMessage docs here
Send a message to a private channel and customize the name and avatar of the bot that posts the message. See postMessage or scheduleMessage docs here
Send a direct message to a single user. See postMessage or scheduleMessage docs here
Overview of SalesLens#
SalesLens is an analytics platform designed to help you understand and engage with your customers. By analyzing customer interactions, SalesLens provides insights that can lead to more effective sales strategies and improved customer engagement. With the SalesLens API, you can access customer data, manage accounts, and trigger personalized actions based on customer behavior. In Pipedream, you can leverage this capability to create automated workflows that respond to data events in real-time, integrate with other apps, or process large datasets asynchronously.
Connect SalesLens#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
saleslens: {
type: "app",
app: "saleslens",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://app.saleslens.io/api/access_token/employees`,
headers: {
"Authorization": `${this.saleslens.$auth.api_token}`,
"Content-Type": `application/json`,
},
})
},
})
Overview of Slack#
The Pipedream Slack app enables you to build event-driven workflows that interact with the Slack API. Once you authorize the Pipedream app's access to your workspace, you can use Pipedream workflows to perform common Slack actions or write your own code against the Slack API.
The Pipedream Slack app is not a typical app. You don't interact with it directly as a bot, and it doesn't add custom functionality to your workspace out of the box. It makes it easier to automate anything you'd typically use the Slack API for, using Pipedream workflows.
- Automate posting updates to your team channels
- Create a bot to answer common questions
- Integrate with your existing tools and services
- And much more!
Connect Slack#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
slack: {
type: "app",
app: "slack",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://slack.com/api/users.profile.get`,
headers: {
Authorization: `Bearer ${this.slack.$auth.oauth_access_token}`,
},
})
},
})
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