Integrate the SalesLens API with the ServiceNow API

Setup the SalesLens API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate SalesLens and ServiceNow remarkably fast. Free for developers.

Popular SalesLens and ServiceNow Actions#

Upload Conversation Recording with the SalesLens API

Uploads a conversation recording. See the documentation

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Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Upload Conversation Transcription with the SalesLens API

Uploads a transcript of the conversation. See the documentation

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

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Overview of SalesLens#

SalesLens is an analytics platform designed to help you understand and engage with your customers. By analyzing customer interactions, SalesLens provides insights that can lead to more effective sales strategies and improved customer engagement. With the SalesLens API, you can access customer data, manage accounts, and trigger personalized actions based on customer behavior. In Pipedream, you can leverage this capability to create automated workflows that respond to data events in real-time, integrate with other apps, or process large datasets asynchronously.

Connect SalesLens#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    saleslens: {
      type: "app",
      app: "saleslens",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.saleslens.io/api/access_token/employees`,
      headers: {
        "Authorization": `${this.saleslens.$auth.api_token}`,
        "Content-Type": `application/json`,
      },
    })
  },
})

Overview of ServiceNow#

The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})