SalesLens

Optimize Call Center Performance with AI-Driven Quality Monitoring

Integrate the SalesLens API with the Twilio SendGrid API

Setup the SalesLens API trigger to run a workflow which integrates with the Twilio SendGrid API. Pipedream's integration platform allows you to integrate SalesLens and Twilio SendGrid remarkably fast. Free for developers.

Upload Conversation Recording with SalesLens API on New Contact from Twilio SendGrid API
Twilio SendGrid + SalesLens
 
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Upload Conversation Recording with SalesLens API on New Events (Instant) from Twilio SendGrid API
Twilio SendGrid + SalesLens
 
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Upload Conversation Transcription with SalesLens API on New Contact from Twilio SendGrid API
Twilio SendGrid + SalesLens
 
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Upload Conversation Transcription with SalesLens API on New Events (Instant) from Twilio SendGrid API
Twilio SendGrid + SalesLens
 
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New Contact from the Twilio SendGrid API

Emit new event when a new contact is created

 
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New Events (Instant) from the Twilio SendGrid API

Emit new event when any of the specified SendGrid events is received

 
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Upload Conversation Recording with the SalesLens API

Uploads a conversation recording. See the documentation

 
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Add Email to Global Suppression with the Twilio SendGrid API

Allows you to add one or more email addresses to the global suppressions group. See the docs here

 
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Upload Conversation Transcription with the SalesLens API

Uploads a transcript of the conversation. See the documentation

 
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Add or Update Contact with the Twilio SendGrid API

Adds or updates a contact. See the docs here

 
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Create Contact List with the Twilio SendGrid API

Allows you to create a new contact list. See the docs here

 
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Overview of SalesLens

SalesLens is an analytics platform designed to help you understand and engage with your customers. By analyzing customer interactions, SalesLens provides insights that can lead to more effective sales strategies and improved customer engagement. With the SalesLens API, you can access customer data, manage accounts, and trigger personalized actions based on customer behavior. In Pipedream, you can leverage this capability to create automated workflows that respond to data events in real-time, integrate with other apps, or process large datasets asynchronously.

Connect SalesLens

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    saleslens: {
      type: "app",
      app: "saleslens",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.saleslens.io/api/access_token/employees`,
      headers: {
        "Authorization": `${this.saleslens.$auth.api_token}`,
        "Content-Type": `application/json`,
      },
    })
  },
})

Overview of Twilio SendGrid

The Twilio SendGrid API opens up a world of possibilities for email automation, enabling you to send emails efficiently and track their performance. With this API, you can programmatically create and send personalized email campaigns, manage contacts, and parse inbound emails for data extraction. When you harness the power of Pipedream, you can connect SendGrid to hundreds of other apps to automate workflows, such as triggering email notifications based on specific actions, syncing email stats with your analytics, or handling incoming emails to create tasks or tickets.

Connect Twilio SendGrid

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    sendgrid: {
      type: "app",
      app: "sendgrid",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.sendgrid.com/v3/user/account`,
      headers: {
        Authorization: `Bearer ${this.sendgrid.$auth.api_key}`,
      },
    })
  },
})

Community Posts

How Our Family Uses SMS and Smart Picture Frames to Connect During Remote Holidays
How Our Family Uses SMS and Smart Picture Frames to Connect During Remote Holidays
Two days before Thanksgiving, I decided to put together a simple way for our family to share pictures, because we couldn’t be together in person. The idea: smart photo frames that everyone could text pictures to. Here’s how I got it working. tldr; A Pipedream workflow parses SMS messages sent to a Twilio phone number, extracting the pictures and then using SendGrid to email them to the dedicated email addresses used by our Pix-Star photo frames.