RudderStack HTTP
All your customer data pipelines in one platform. Use the Rudderstack HTTP API to send your event data from your sources to the specified destinations.
Integrate the RudderStack HTTP API with the Zendesk API
Setup the RudderStack HTTP API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate RudderStack HTTP and Zendesk remarkably fast. Free for developers.
Popular RudderStack HTTP and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of RudderStack HTTP#
The RudderStack HTTP API gives you the power to track and send events to RudderStack from anywhere you can make an HTTP request. With this API, you can streamline data from your apps, websites, and servers directly into RudderStack, enabling real-time analytics and insights. Using Pipedream, you can harness this capability to automate data collection and orchestration, syncing event data with other services, triggering actions based on customer behavior, or even enriching event data before it hits your data warehouse.
Connect RudderStack HTTP#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
rudderstack: {
type: "app",
app: "rudderstack",
}
},
async run({steps, $}) {
const data = {
"userId": `{{pass_user_id_here}}`,
"anonymousId": `{{or_pass_anonymouse_user_id_here}}`,
}
return await axios($, {
method: "post",
url: `${this.rudderstack.$auth.data_plane_url}/v1/identify`,
auth: {
username: `${this.rudderstack.$auth.source_write_key}`,
password: ``,
},
data,
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})