Integrate the RudderStack HTTP API with the ServiceNow API

Setup the RudderStack HTTP API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate RudderStack HTTP and ServiceNow remarkably fast. Free for developers.

Popular RudderStack HTTP and ServiceNow Actions#

Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

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Update Table Record with the ServiceNow API

Updates the specified record with the name-value pairs included in the request body.

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Overview of RudderStack HTTP#

The RudderStack HTTP API gives you the power to track and send events to RudderStack from anywhere you can make an HTTP request. With this API, you can streamline data from your apps, websites, and servers directly into RudderStack, enabling real-time analytics and insights. Using Pipedream, you can harness this capability to automate data collection and orchestration, syncing event data with other services, triggering actions based on customer behavior, or even enriching event data before it hits your data warehouse.

Connect RudderStack HTTP#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    rudderstack: {
      type: "app",
      app: "rudderstack",
    }
  },
  async run({steps, $}) {
    const data = {
      "userId": `{{pass_user_id_here}}`,
      "anonymousId": `{{or_pass_anonymouse_user_id_here}}`,
    }
    return await axios($, {
      method: "post",
      url: `${this.rudderstack.$auth.data_plane_url}/v1/identify`,
      auth: {
        username: `${this.rudderstack.$auth.source_write_key}`,
        password: ``,
      },
      data,
    })
  },
})

Overview of ServiceNow#

The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})