RudderStack Transformation
All your customer data pipelines in one platform. Use the Rudderstack Transformation API to manage your RudderStack Transformations and Libraries.
Integrate the RudderStack Transformation API with the Zendesk API
Setup the RudderStack Transformation API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate RudderStack Transformation and Zendesk remarkably fast. Free for developers.
Popular RudderStack Transformation and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of RudderStack Transformation#
The RudderStack Transformation API enables you to process and transform data before it's delivered to your data warehouse or other analytics tools. Within Pipedream, you can harness this API to customize the shape and structure of your data, apply business logic, filter out unnecessary information, or enrich data with additional attributes before forwarding it.
Connect RudderStack Transformation#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
rudderstack_transformation: {
type: "app",
app: "rudderstack_transformation",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.rudderstack.com/transformations`,
auth: {
username: `${this.rudderstack_transformation.$auth.email_address}`,
password: `${this.rudderstack_transformation.$auth.personal_access_token}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})