Integrate the Rollbar API with the Zendesk API

Setup the Rollbar API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Rollbar and Zendesk remarkably fast. Free for developers.

Popular Ways to Connect Rollbar with Zendesk#

Create a Project with Rollbar API on New Ticket (Instant) from Zendesk API

Zendesk + Rollbar

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Create a Project with Rollbar API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Rollbar

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Create a Project with Rollbar API on Ticket Closed (Instant) from Zendesk API

Zendesk + Rollbar

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Create a Project with Rollbar API on Ticket Pending (Instant) from Zendesk API

Zendesk + Rollbar

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Create a Project with Rollbar API on Ticket Solved (Instant) from Zendesk API

Zendesk + Rollbar

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Popular Rollbar and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Rollbar and Zendesk Actions#

Create a Project with the Rollbar API

Creates a new project in Rollbar. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Delete a Project with the Rollbar API

Deletes a project in Rollbar. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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List Projects with the Rollbar API

Lists all projects in Rollbar. See the documentation

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Overview of Rollbar#

Rollbar is an error tracking software that provides you with the ability to monitor, analyze, and manage errors in real-time. Through its API, Rollbar offers endpoints for fetching items, updating items, and managing projects, among other tasks. Integrating the Rollbar API on Pipedream allows you to automate responses to errors, synchronize error data with other tools, and create custom alerts or dashboards. With Pipedream's serverless platform, you can connect Rollbar events to hundreds of other services without writing complex code.

Connect Rollbar#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    rollbar: {
      type: "app",
      app: "rollbar",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.rollbar.com/api/1/users`,
      headers: {
        "Accept": `application/json`,
        "X-Rollbar-Access-Token": `${this.rollbar.$auth.access_token}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})