Robocorp
Open-source, Python based stack for simplifying #automation and making genai work for any business. Build locally, operate from the cloud, run anywhere.
Integrate the Robocorp API with the Zendesk API
Setup the Robocorp API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Robocorp and Zendesk remarkably fast. Free for developers.
Popular Robocorp and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Robocorp#
The Robocorp API allows you to automate complex business processes by leveraging the power of robotic process automation (RPA). With this API, you can manage and run bots that perform tasks ranging from simple data entry to intricate workflows involving various systems and data sources. Integrating the Robocorp API with Pipedream opens up possibilities for orchestrating these automation tasks based on triggers from a multitude of web applications and services, streamlining processes without the need for manual intervention.
Connect Robocorp#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
robocorp: {
type: "app",
app: "robocorp",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://cloud.robocorp.com/api/v1/workspaces/${this.robocorp.$auth.workspace_id}/processes`,
headers: {
"Authorization": `RC-WSKEY ${this.robocorp.$auth.api_key}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})