Integrate the Ringover API with the ServiceNow API

Setup the Ringover API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate Ringover and ServiceNow remarkably fast. Free for developers.

Popular Ringover and ServiceNow Actions#

Create Contact with the Ringover API

Creates a new contact in Ringover. See the documentation

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Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

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Update Table Record with the ServiceNow API

Updates the specified record with the name-value pairs included in the request body.

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Overview of Ringover#

The Ringover API allows you to automate and integrate telephony features with your existing apps and services. With Pipedream and Ringover, you can create serverless workflows that handle voice and SMS events, manage contacts, and analyze call data without the need for a backend infrastructure. By leveraging Pipedream's capability to connect with various APIs, you can sync Ringover activities with CRM systems, support tickets, messaging platforms, and more, all in real time.

Connect Ringover#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    ringover: {
      type: "app",
      app: "ringover",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.ringover.$auth.server}.ringover.com/v2/teams`,
      headers: {
        "Authorization": `${this.ringover.$auth.api_key}`,
        "accept": `application/json`,
      },
    })
  },
})

Overview of ServiceNow#

The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})