Integrate the Ringba API with the ServiceNow API

Setup the Ringba API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate Ringba and ServiceNow remarkably fast. Free for developers.

Popular Ringba and ServiceNow Actions#

Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

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Update Table Record with the ServiceNow API

Updates the specified record with the name-value pairs included in the request body.

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Overview of Ringba#

The Ringba API provides programmatic access to call tracking and management functionalities, allowing users to automate their telephony operations, analyze call data, and streamline caller experiences. By leveraging the Ringba API on Pipedream, you can create custom serverless workflows that respond dynamically to call events, synchronize call details with CRM systems, generate real-time analytics, and optimize marketing efforts based on call patterns.

Connect Ringba#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    ringba: {
      type: "app",
      app: "ringba",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.ringba.com/v2/ringbaaccounts`,
      headers: {
        Authorization: `Bearer ${this.ringba.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of ServiceNow#

The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})