Reward Sciences

Reward Sciences is an easy-to-use platform that enables organizations to incentivize and reward human behaviors wherever and whenever they benefit the business.

Integrate the Reward Sciences API with the Zendesk API

Setup the Reward Sciences API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Reward Sciences and Zendesk remarkably fast. Free for developers.

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of Reward Sciences

The Reward Sciences API enables the integration of loyalty and rewards functionalities into your services. With it, you can create and manage rewards programs, automate point distribution, track user activities, and redeem rewards. On Pipedream, you can tap into these capabilities to build automated workflows that interact with other apps, trigger actions based on events, and manipulate data to enhance customer engagement.

Connect Reward Sciences

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    reward_sciences: {
      type: "app",
      app: "reward_sciences",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.rewardsciences.com/reward_categories`,
      headers: {
        Authorization: `Bearer ${this.reward_sciences.$auth.api_token}`,
        "Accept": `application/vnd.rewardsciences.v1+json`,
        "Content-Type": `application/json`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})