Retently

Send a Net Promoter Score® survey to your clients and start gathering, analyzing and acting on the received customer feedback.

Integrate the Retently API with the Twilio SendGrid API

Setup the Retently API trigger to run a workflow which integrates with the Twilio SendGrid API. Pipedream's integration platform allows you to integrate Retently and Twilio SendGrid remarkably fast. Free for developers.

Add Email to Global Suppression with Twilio SendGrid API on New Customer Added from Retently API
Retently + Twilio SendGrid
 
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Add Email to Global Suppression with Twilio SendGrid API on New Survey Response from Retently API
Retently + Twilio SendGrid
 
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Add or Update Contact with Twilio SendGrid API on New Customer Added from Retently API
Retently + Twilio SendGrid
 
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Add or Update Contact with Twilio SendGrid API on New Survey Response from Retently API
Retently + Twilio SendGrid
 
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Add Tags to Response with Retently API on New Contact from Twilio SendGrid API
Twilio SendGrid + Retently
 
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New Customer Added from the Retently API

Emit new event when a new customer is added.

 
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New Survey Response from the Retently API

Emit new event when a new survey response is received.

 
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New Contact from the Twilio SendGrid API

Emit new event when a new contact is created

 
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New Events (Instant) from the Twilio SendGrid API

Emit new event when any of the specified SendGrid events is received

 
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Add Tags to Response with the Retently API

Adds tags to a response. See the documentation

 
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Add Email to Global Suppression with the Twilio SendGrid API

Allows you to add one or more email addresses to the global suppressions group. See the docs here

 
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Create Customer with the Retently API

Creates a new customer. See the documentation

 
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Add or Update Contact with the Twilio SendGrid API

Adds or updates a contact. See the docs here

 
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Create Contact List with the Twilio SendGrid API

Allows you to create a new contact list. See the docs here

 
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Overview of Retently

The Retently API offers a robust set of features for gathering and leveraging customer feedback. With it, you can automate the collection of NPS scores, follow up on customer surveys, and integrate customer sentiment data into other business tools. Pipedream makes these interactions smooth by triggering workflows from Retently events or sending data back to Retently, enabling you to synchronize your customer feedback with the rest of your tech stack effortlessly.

Connect Retently

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    retently: {
      type: "app",
      app: "retently",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.retently.com/api/v2/nps/customers`,
      headers: {
        "Authorization": `api_key=${this.retently.$auth.api_key}`,
      },
    })
  },
})

Overview of Twilio SendGrid

The Twilio SendGrid API opens up a world of possibilities for email automation, enabling you to send emails efficiently and track their performance. With this API, you can programmatically create and send personalized email campaigns, manage contacts, and parse inbound emails for data extraction. When you harness the power of Pipedream, you can connect SendGrid to hundreds of other apps to automate workflows, such as triggering email notifications based on specific actions, syncing email stats with your analytics, or handling incoming emails to create tasks or tickets.

Connect Twilio SendGrid

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    sendgrid: {
      type: "app",
      app: "sendgrid",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.sendgrid.com/v3/user/account`,
      headers: {
        Authorization: `Bearer ${this.sendgrid.$auth.api_key}`,
      },
    })
  },
})

Community Posts

How Our Family Uses SMS and Smart Picture Frames to Connect During Remote Holidays
How Our Family Uses SMS and Smart Picture Frames to Connect During Remote Holidays
Two days before Thanksgiving, I decided to put together a simple way for our family to share pictures, because we couldn’t be together in person. The idea: smart photo frames that everyone could text pictures to. Here’s how I got it working. tldr; A Pipedream workflow parses SMS messages sent to a Twilio phone number, extracting the pictures and then using SendGrid to email them to the dedicated email addresses used by our Pix-Star photo frames.