Reform

Paperwork automation for the logistics industry.

Integrate the Reform API with the Zendesk API

Setup the Reform API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Reform and Zendesk remarkably fast. Free for developers.

Extract Data From Document with Reform API on New Ticket (Instant) from Zendesk API
Zendesk + Reform
 
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Extract Data From Document with Reform API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + Reform
 
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Extract Data From Document with Reform API on Ticket Closed (Instant) from Zendesk API
Zendesk + Reform
 
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Extract Data From Document with Reform API on Ticket Pending (Instant) from Zendesk API
Zendesk + Reform
 
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Extract Data From Document with Reform API on Ticket Solved (Instant) from Zendesk API
Zendesk + Reform
 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
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Extract Data From Document with the Reform API

Extract structured data from a document. See the documentation

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Extract Data From Text with the Reform API

Extract structured data from unstructured text. See the documentation

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of Reform

The Reform API allows you to automate the management and analysis of forms and surveys. By connecting Reform to Pipedream, you can create, update, and retrieve form submissions, and set up workflows that trigger on new responses. This opens up possibilities for integrating form data with other tools, managing event-driven notifications, or feeding customer insights into your CRM systems—all in a serverless environment that scales with your needs.

Connect Reform

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    reform: {
      type: "app",
      app: "reform",
    }
  },
  async run({steps, $}) {
    const fields_to_extract = [
      {
        "name": "Nouns",
        "description": "Please extract all nouns.",
        "type": "String"
      },
      {
        "name": "Verbs",
        "description": "Please extract all verbs.",
        "type": "String"
      }
    ]
    const data = {
      text_content: "There are usually about 200 words in a paragraph, but this can vary widely. Most paragraphs focus on a single idea that's expressed with an introductory sentence, then followed by two or more supporting sentences about the idea. A short paragraph may not reach even 50 words while long paragraphs can be over 400 words long, but generally speaking they tend to be approximately 200 words in length.",
      fields_to_extract: fields_to_extract
    }
    return await axios($, {
      method: "post",
      url: `https://api.reformhq.com/v1/api/extract-text `,
      headers: {
        Authorization: `Bearer ${this.reform.$auth.api_key}`,
        "Content-Type": `application/json`,
      },
      data,
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})