Redmine
Free and open-source project management and issue tracking tool.
Integrate the Redmine API with the Zendesk API
Setup the Redmine API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Redmine and Zendesk remarkably fast. Free for developers.
Popular Ways to Connect Redmine with Zendesk#
Popular Redmine and Zendesk Triggers#
Overview of Redmine#
The Redmine API allows for integration with the Redmine project management tool, enabling the automation of tasks like issue tracking, project management, and time tracking. Using Pipedream, you can create workflows that trigger on specific Redmine events or perform actions in Redmine based on triggers from other apps. By harnessing the Redmine API on Pipedream, you can connect Redmine with a multitude of other apps and services to streamline your project management processes.
Connect Redmine#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
redmine: {
type: "app",
app: "redmine",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.redmine.$auth.hostname}/my/account.json`,
headers: {
"Content-Type": `application/json`,
"X-Redmine-API-Key": `${this.redmine.$auth.api_key}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})