Integrate the ReachMail API with the Zendesk API

Setup the ReachMail API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate ReachMail and Zendesk remarkably fast. Free for developers.

Popular Ways to Connect ReachMail with Zendesk#

Create Ticket with Zendesk API on New Bounce Instant from ReachMail API

ReachMail + Zendesk

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Create Ticket with Zendesk API on New Click Instant from ReachMail API

ReachMail + Zendesk

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Create Ticket with Zendesk API on New Email Open Instant from ReachMail API

ReachMail + Zendesk

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Delete Ticket with Zendesk API on New Bounce Instant from ReachMail API

ReachMail + Zendesk

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Delete Ticket with Zendesk API on New Click Instant from ReachMail API

ReachMail + Zendesk

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Popular ReachMail and Zendesk Triggers#

New Bounce Instant from the ReachMail API

Emit new event when a recipient's email address bounces.

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New Click Instant from the ReachMail API

Emit new event when a recipient clicks on an email.

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New Email Open Instant from the ReachMail API

Emit new event when a recipient opens an email.

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Popular ReachMail and Zendesk Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Opt Out Recipient From List with the ReachMail API

The action will remove the recipient from the specified list. See the documentation

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of ReachMail#

The ReachMail API lets you seamlessly integrate email marketing capabilities into your workflows on Pipedream. With it, you can automate email list management, campaign creation, and performance tracking. This flexibility opens up possibilities for custom email marketing automation, audience segmentation, and targeted outreach based on user actions or data from other apps. By harnessing the power of Pipedream's serverless platform, you can build workflows that trigger from various events and connect with numerous other services to create a sophisticated, automated email marketing machine.

Connect ReachMail#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    reachmail: {
      type: "app",
      app: "reachmail",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `    https://services.reachmail.net/administration/users/current`,
      headers: {
        Authorization: `Bearer ${this.reachmail.$auth.api_token}`,
        "accept": `application/json`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})