Integrate the Ratecard API with the ServiceNow API

Setup the Ratecard API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate Ratecard and ServiceNow remarkably fast. Free for developers.

Popular Ratecard and ServiceNow Actions#

Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

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Update Table Record with the ServiceNow API

Updates the specified record with the name-value pairs included in the request body.

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Overview of Ratecard#

The Ratecard API allows you to automate the feedback collection and reputation management process. With its endpoints, you can send out surveys, collect responses, and analyze customer satisfaction metrics. Integrating Ratecard with Pipedream opens up possibilities to trigger workflows based on events, sync customer data with your CRM, or even escalate issues based on feedback scores, all in real time and without managing servers.

Connect Ratecard#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    ratecard: {
      type: "app",
      app: "ratecard",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.ratecard.io/v1/accounts`,
      headers: {
        Authorization: `Bearer ${this.ratecard.$auth.access_token}`,
        "Accept": `application/json`,
        "Content-Type": `application/json`,
      },
    })
  },
})

Overview of ServiceNow#

The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})